Tammie Tsosie
Farmington,NM
Summary
Reliable Medical Records Clerk with 3 years of experience receiving, routing, filing and delivering wide range of medical documentation. Energetic and focused with strong organizational skills. Builds rapport with staff and patients to foster smooth and effective department operations. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
21
21
years of professional experience
Work History
HIM Management & Processing Specialist
San Juan Regional Medical Center
05.2022 - 09.2024
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Maintained patient confidence by keeping patient records information confidential
- Processed medical records requests from outside providers according to facility, state, and federal law
- Uploaded physician progress notes, history, and physicals into electronic medical records
- Supported medical staff by providing organized and accurate medical records
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations
- Reviewed charts and flagged incomplete or inaccurate information
- Maintained patient records systems by archiving, scanning, and indexing important documents and files
- Scanned and uploaded medical records into electronic medical records system
- Followed up with medical staff regarding missing information in patient records
- Researched and resolved medical record discrepancies
- Verified accuracy of patient information in medical records
- Assisted in training new staff on medical record processing and filing procedures.
Customer Service Representative
San Juan Regional Medical Center
01.2021 - 05.2022
- Scheduled and confirmed patient appointments or medical referrals
- Interviewed patients to complete demographics and patient insurances, and maintained medical records or files as required
- Transmitted correspondence or medical records by mail, e-mail, or fax
- Processed documents such as authorization of medical records, release of information, and other requests for patients
- Maintained customer's rights - confidentiality, privacy, safety, security, and decision making
- Demonstrated detail-oriented and organizational skills, and ability to prioritize
- Utilized computer system as needed for information, data analysis, and to complete tasks.
Billing Specialist
Encompass Health Services
09.2003 - 07.2017
- Generated and submitted invoices based upon established accounts receivable schedule and terms
- Verified vendor accounts by reconciling monthly statements and related transactions
- Kept vendor files accurate and up-to-date to expedite payment processing
- Posted and adjusted payments from insurance companies
- Trained new employees on multiple medical billing programs and data entry software
- Communicated effectively and extensively with other departments to resolve claims issues
- Precisely completed appropriate claims paperwork, documentation, and system entry
- Verified signatures and checked medical records for accuracy and completion
- Submitted electronic and paper claims to insurance companies including Medicare to collect medical payments
- Adhered to established standards to safeguard all patients' health information.
Education
Associate of Applied Science (A.A.S.) Health Information Management -
San Juan College
Farmington, NM12.2021
Skills
- Navajo - speaking and reading
- Medical and behavioral health coding billing experience
- Report Generation
- Data Validation
- Document Review
- Customer Service
Timeline
HIM Management & Processing Specialist
San Juan Regional Medical Center
05.2022 - 09.2024
Customer Service Representative
San Juan Regional Medical Center
01.2021 - 05.2022
Billing Specialist
Encompass Health Services
09.2003 - 07.2017
Associate of Applied Science (A.A.S.) Health Information Management -
San Juan College
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