Tammy Bell

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
• Completed data entry and filing to keep records updated for easy retrieval.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Handled cash transactions and maintained sales and payments records accurately.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Corresponded with clients through email, telephone, or postal mail.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.

• Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
• Improved guest satisfaction by implementing efficient check-in and check-out procedures.
• Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
• Managed daily operations for better customer service and increased revenue.
• Conducted regular property inspections to address maintenance issues promptly, maintaining a well-kept appearance for the motel.
• Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
• Developed strong relationships with local businesses to increase referrals and drive business growth.
• Overhauled safety protocols, ensuring a secure environment for guests and employees.

• Experience hotel manager with a proven track record, managing a comprehensive renovation project, including coordinating with contractors, ensuring compliance with all local building and safety regulations, addressing issues like electrical wiring, plumbing, fire, safety systems, accessibility features, and guest room updates to ultimately achieve the compliance and enhance the motels, overall quality and guest experience .
• Maintained a clean, organized, and professional office environment to support maximum productivity.
• Supported a positive work culture that prioritized teamwork, professionalism, continuous learning opportunities.
• Provided exceptional customer service by addressing client inquiries promptly and professionally.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
• Ensured compliance with federal regulations regarding labor laws, taxes, payroll processing while maintaining accurate records.
• Reduced operational costs through careful budget management and resource allocation.

Legal Expertise: Experience with filing eviction, notices understanding, court procedures and navigating legal complexities related to tenant disputes, tenant communication, proving ability to effectively communicate with tenants regarding unpaid rent, eviction, notices and potential solutions to avoid evictions compliant with regulations knowledge of local eviction laws, including proper notice periods court requirements and tenant rights.

Property Management: coordinating with property owners and management teams to facilitate eviction processes, including property access and security arrangement.

Social Service Engagement: potential experience collaborating with social service agencies to provide eviction prevention resources or relocation assistance to tenants in need.

Extensive experience in managing eviction proceedings from start to finish including serving eviction, notices filing court documents and coordinating with law-enforcement for property removal.

Responsible for opening new eviction files entering information accurately follow up with local courts, attorneys and clients.

1. Filed pleadings in court documents with the court.

2. Prepared for trials by organizing exhibits and draft pleadings.

3. Acted as the first point of contact for all clients.

4. Developed a working relationship with courts, clients, debtors, Sheriff’s and Attorneys.

5. Met all demands and brought facility back to compliance with City of Pasco, Code Enforcement,

Rental Inspectors.