Open To Work
Tammy Boston
tel-sell
Benton,IL
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
tel-sellAssistant Store ManagerWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Benton, IL, US
Open to relocation: Yes
Salary Range
$48000/yr - $200000/yrImportant To Me
Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home option401k match4-day work weekPersonal development programsCompany CultureStock Options / Equity / Profit SharingTeam Building / Company RetreatsSummary
Results-driven Assistant Store Manager with expertise in enhancing customer satisfaction and operational efficiency. Proven leadership in retail operations, skilled in inventory management and quality control. Strong problem-solving abilities and effective communication skills contribute to team success and positive customer experiences. Committed to continuous learning and eager to support organizational goals in fast-paced environments.
Overview
5
5
years of professional experience
Work History
tel-sell
Pepsi MidAmerica
marion, IL
06.2025 - Current
- Proposed ideas and solutions that improved team performance and outcomes.
- Resolved customer issues with knowledgeable, friendly service, leading to higher satisfaction.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assistant Store Manager
Circle K
west city , IL
12.2020 - 06.2025
- Managed inventory control processes to maintain optimal stock levels and reduce waste.
- Analyzed operational data to identify trends and recommend process improvements.
- Monitored compliance with safety standards and conducted regular safety audits on-site.
- Facilitated problem-solving sessions to address operational challenges proactively.
- Guided employees in daily functions to achieve service objectives and foster teamwork.
- Ensured that quality control standards were met by monitoring performance against established goals.
- Coordinated the implementation of new processes and systems to improve overall operations.
- Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
- Evaluated employee performance regularly and provided constructive feedback for development.
- Established standard operating procedures across all departments in order to streamline workflows.
- Participated in meetings with senior executives regarding project updates or strategic planning initiatives.
- Led daily meetings with staff members to identify areas of focus, cover policy changes and facilitate positive communication.
- Motivated employee performance and satisfaction through fair evaluation, process review and mentoring.
- Resolved customer complaints efficiently and effectively.
- Trained new hires on company policies and procedures.
- Assisted with interviewing and hiring of employee team members with appropriate skills.
- Developed lucrative relationships with clients to promote future business opportunities.
- Developed company budgets and reported total profits and losses annually.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
05-1988
- i just did general work at school
foods - Food Sanitation
05-1988
Skills
- Customer service
- Inventory management
- Quality control
- Quality assurance
- Performance monitoring
- Organization and time management
- Attention to detail
- Problem solving
- Flexible and adaptable
- Employee training
- Strategic planning
- Relationship building
- Communication skills
- Excellent communication
- Verbal communication
- Public speaking
- Dependable and responsible
- Verbal communication
Timeline
tel-sell - Pepsi MidAmerica
06.2025 - Current
Assistant Store Manager - Circle K
12.2020 - 06.2025
Greenville High School - High School Diploma,
Vandalia Vocational - foods, Food Sanitation