Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAMMY NU'MAN

Tampa,FL

Summary

Proficient in the administrative and clinical duties of a medical assistant

Skilled at computerized billing and insurance claim processing 

Maintain a strong working knowledge of medical terminology

Overview

21
21
years of professional experience

Work History

Claims Examiner, VA Claims Operations

Healthnet Federal Servics
Tampa, FL
05.2017 - Current

Perform medical claim financial recoupments, account offsets & claims corrections

Precisely evaluates and verifiy benefits and eligibilty for providers and patients

Effectively analyzes and coordinate benefits for payments VA medical claims

Maintain the company's production and quality standards

Make outgoing phone calls to verify or obtain information regarding claim to ensure timely processing

Research each claim and pay according to specified benefit contract

Authorization and Appointing Representative

Healthnet Federal Services
Tampa, FL
02.2016 - 05.2017

Effectively controlled the release of proprietary and confidential information for general clients

Provided accurate and appropriate information in response to customer inquiries

Effectively performed insurance verification and pre-certification and pre-authorization functions

Acted as liaison with Department of Veteran's Administration Affairs, physicians and insured

Documents transactions in authorization system and communicates via written correspondence to the Department of Veteran's Administration Affairs as needed

Customer Service Representative

General Dynamics Information Technology Inc
Tampa, FL
05.2015 - 01.2016

Received inbound calls, problem solving, analyzing client data, quality assurance, inter-personal skills, excellent telephone presence and customer relations

Provides information and process for enrollment into Medicare and Medicare Advantage plans

Enroll customers into plans that meet their current needs

CSR/Dispatcher

Yellow Cab/MMG
Tampa, FL
02.2009 - 07.2016

Provide quality customer service dispatching taxi cabs and limousines to individuals and companies

Supervision over wheelchair lifts for the medically needy

Self Employed/Co-Owner

Morgan-Whitfield Cleaning Service
Tampa, FL
01.2007 - 11.2009

Invoice management, customer service, client relations and staff supervision

Office Manager

Convenient Care Medical Center
Tampa, FL
08.2004 - 11.2007

Medical assistant, managed billing, medical records and claims for Medicare, BCBS, etc  as well as providing excellent patient care

Education

Certified Medical Assistant - Medical Assistant

Concord Career Institute
2004

High School Diploma - Business Communications

Tampa Bay Tech High School
1986

Skills

Ability to analyze information and multi task Demonstrate professionalism with excellent problem solving skills Reliable and driven with strong time management abilities

Timeline

Claims Examiner, VA Claims Operations

Healthnet Federal Servics
05.2017 - Current

Authorization and Appointing Representative

Healthnet Federal Services
02.2016 - 05.2017

Customer Service Representative

General Dynamics Information Technology Inc
05.2015 - 01.2016

CSR/Dispatcher

Yellow Cab/MMG
02.2009 - 07.2016

Self Employed/Co-Owner

Morgan-Whitfield Cleaning Service
01.2007 - 11.2009

Office Manager

Convenient Care Medical Center
08.2004 - 11.2007

Certified Medical Assistant - Medical Assistant

Concord Career Institute

High School Diploma - Business Communications

Tampa Bay Tech High School
TAMMY NU'MAN