Tammy Collins-Kerr
Bradenton,FL
Summary
Dynamic professional with a proven track record at Clearent, excelling in customer relationship management and conflict resolution. Adept at optimizing processes through advanced software tools, I consistently enhance operational efficiency and foster strong client connections. My attention to detail and consultative selling approach drive success in achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Driver Specialist
The Transporter AMI
Anna Maria, Florida
05.2017 - Current
- airport transit options for travelers for multiple property owners and management companies on Anna Maria Island.
- Maintained accurate records of daily logs, routes, and schedules.
- Picked up clients from specific locations to transport and drop off at destinations.
Relationship Manager
Clearent
Bradenton, Florida
06.2014 - 11.2017
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
Server
BEACH HOUSE RESTAURANT
01.2013 - 01.2016
- Processed customer orders for food and beverages while ensuring prompt service.
- Provided menu recommendations and informed guests of daily specials.
- Focused on creating enjoyable dining experiences to encourage repeat business.
- Enhanced profit margin through effective upselling techniques and personalized service.
Table games-Black Jack Dealer
CHOCTAW CASINO AND RESORT
10.2009 - 06.2013
- Maintained tables with precision, maximizing player engagement in thirty-minute intervals.
- Recognized and remembered customers to foster rapport and encourage repeat business.
- Dealt cards to players while ensuring compliance with game rules.
Education
Interior Design -
American Intercontinental University
Atlanta, GA01.2002
Skills
- Vehicle inspection
- Route planning
- Log maintenance
- Transportation regulations
- Scheduling software
- Customer relationship management
- Attention to detail
- Conflict resolution
- Order processing
- Time management
- Networking
- Social media marketing
- Sales strategies
- Consultative selling
- Paperwork processing
Affiliations
Anna Maria Elementary School VP of PTO 2021-2022
Timeline
Driver Specialist
The Transporter AMI
05.2017 - Current
Relationship Manager
Clearent
06.2014 - 11.2017
Server
BEACH HOUSE RESTAURANT
01.2013 - 01.2016
Table games-Black Jack Dealer
CHOCTAW CASINO AND RESORT
10.2009 - 06.2013
Interior Design -
American Intercontinental University