Hi, I’m
Tammy Cowdery
Wake Village,TX
Summary
Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.
Overview
6
years of professional experience
1
Certification
Work History
Texarkana Water Utilities
Billing Technician
01.2020 - Current
Job overview
- Streamlined billing process by preparing and distributing monthly statements via email/mail.
- Ensured data accuracy by entering meter readings into billing software meticulously.
- Supported budgeting exercises with detailed billing data analysis for management.
- Reduced overdue accounts by monitoring aging reports and initiating follow-up actions.
- Optimized payment collection through timely, courteous reminders to customers.
- Resolved billing discrepancies through collaboration with customer service teams.
- Facilitated audit processes by coordinating with external auditors annually.
- Maintained compliance by conducting regular audits on billing files and policies.
Redwater Industrial Development Corporation
Secretary/Treasurer
Current
Job overview
- Write and post agendas for quarterly meetings.
- Take and prepare meeting minutes.
- Prepare meeting packets prior to quarterly meetings.
- Deposit sales tax revenue checks.
- Maintain balance spreadsheets for RIDC bank accounts.
- File yearly compliance reports with the state of Texas.
- Attend yearly state sales tax workshop to maintain compliance.
- Volunteer/appointed position for an industrial development corporation.
Education
Texas A&M University - Texarkana
Bachelor’s degree
01.2003
Skills
- Effective communication
- Collaborative teamwork
- Team leadership
- Database entry
- Excel spreadsheets
- Critical thinking
- Flexible problem-solving
- Digital file management
- Data verification
- Multitasking and time management
Accomplishments
- Award/Achievements Organization 20XX
Affiliations
- Toastmasters
Certification
- Texas Notary Public - expires May 2028
Timeline
Billing Technician
Texarkana Water Utilities
01.2020 - Current
Secretary/Treasurer
Redwater Industrial Development Corporation
Current
Texas A&M University - Texarkana
Bachelor’s degree