Professional Summary
Overview
Work History
Education
Skills
Timeline

Tammy Crawley

Woodland Group Express
Griffin,GA
2027
years of professional experience

Senior import and customs professional with 20+ years of experience coordinating shipments, reviewing documents, and resolving clearance issues. Known for accurate data entry, strong communication, and maintaining compliance across air, ocean, and land freight.

Professional with solid background in import coordination, well-versed in logistics, customs regulations, and supply chain management. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Skilled in problem-solving, communication, and process optimization. Reliable and driven to contribute effectively to organizational success.

Work History

Senior Import Coordinator

Woodland Group Express | 2017 - Current
  • Coordinated import shipments, ensuring accurate documentation and timely customs clearance.
  • Tracked cargo status and updated stakeholders on shipment progress and exceptions.
  • Communicated with brokers, carriers, and internal teams to resolve shipment delays.
  • Monitored inbound freight schedules and adjusted priorities to maintain delivery flow.
  • Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
  • Supported import operations by maintaining organized records and responding to daily logistics requests.
  • Reconciled shipment records, correcting discrepancies in quantities, references, and paperwork.
  • Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
  • Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
  • Coordinated shipments of product from country of origin to final destination by both air and land transport.
  • Accurately input shipment details into company's system using [Software].
  • Liaised with customs brokers to expedite clearance processes, minimizing delays at ports of entry.
  • Reduced shipping delays through proactive coordination with vendors and carriers.

Senior Customs Brokerage Rep

1 Year 2 Months
Fedex Trade Networks | 11.2019 - 01.2021
  • Processed import entries, verifying invoices, packing lists, and shipping documents for customs compliance.
  • Reviewed HTS classifications and duty assessments to support accurate entry filing.
  • Communicated with importers, carriers, and customs officials to resolve clearance issues quickly.
  • Prepared entry documentation in ACE, ensuring timely submission and record accuracy.
  • Identified missing paperwork and corrected discrepancies before customs release.
  • Tracked shipment status and followed up on holds, exams, and brokerage requests.

Air Import Agent

1 Year 11 Months
Woodland Group Express | 12.2017 - 11.2019
  • Coordinated air import shipments, tracking milestones and updating stakeholders on cargo status.
  • Reviewed airway bills and commercial documents for accuracy before customs submission.
  • Communicated with carriers, brokers, and warehouses to resolve delivery and clearance issues.
  • Entered shipment details into freight systems, maintaining clean and accurate records.

Customer Service - Surface Transportation

7 Years 10 Months
FedEx Trade Networks | 02.2010 - 12.2017

Provided previous experience & knowledge to help startup of the Surface Transportation Department. Dispatched shipments for Air Export, Air Import , Brokerage and Ocean imports. Daily tracking of air and Ocean files. Daily tracking with steamship line and airline websites.

  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.

Ocean Import Agent

3 Years 6 Months
IFF, Inc | 01.2006 - 07.2009
  • Coordinated ocean import shipments from origin to delivery, ensuring accurate documentation and milestone tracking.
  • Prepared customs entry packets, verifying commercial invoices, packing lists, and arrival notices for compliance.
  • Monitored vessel schedules and container status, communicating delays and exceptions to customers and vendors.
  • Resolved shipment discrepancies by reviewing bills of lading, freight charges, and carrier records.
  • Processed Delivery orders and entered delivery costs.

Ocean / Air Breakbulk Agent

3 Years 1 Month
UTi, United States | 11.2002 - 12.2005
  • Processed shipment documentation, ensuring accurate customs and transport records.
  • Coordinated daily freight status updates with internal teams and external partners.
  • Tracked shipments and resolved exceptions using logistics systems and carrier portals.
  • Communicated delivery changes promptly to customers and service representatives.
  • Entered cargo information into operational systems with strong attention to detail.
  • Verified billing, routing, and shipment details for compliance and accuracy.

Education

High School Diploma

Griffin High School | Griffin, GA

Skills

Effective communication
Documentation review
Shipment categorization
Accurate data entry

Timeline

Senior Customs Brokerage Rep

Fedex Trade Networks
11.2019 - 01.2021Read More

Air Import Agent

Woodland Group Express
12.2017 - 11.2019Read More

Customer Service - Surface Transportation

FedEx Trade Networks
02.2010 - 12.2017Read More

Ocean Import Agent

IFF, Inc
01.2006 - 07.2009Read More

Ocean / Air Breakbulk Agent

UTi, United States
11.2002 - 12.2005Read More

Senior Import Coordinator

Woodland Group Express
2017 - CurrentRead More

Griffin High School

High School Diploma
Read More
Tammy Crawley