Tammy Defour
Billings,MT
Summary
Results-driven medical coding professional with strong attention to detail and effective communication skills. Proven ability to resolve billing inquiries, manage account reconciliations, and educate staff on essential coding practices, contributing to enhanced operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Coder
Riverstone Health
Billings, Montana
06.2019 - Current
- Collaborated with healthcare providers to resolve coding queries, enhancing accuracy in medical records.
- Assigned ICD-10-CM diagnosis codes and CPT procedure codes for accurate billing.
- Responded to coding inquiries from callers and internal departments promptly.
- Managed customer account reconciliations and adjustments, ensuring accurate billing and payment processes.
- Investigated incorrect billings and processed refunds, improving financial accuracy and patient satisfaction.
- Collected, posted and managed patient account payments.
- Managed denials, payments, and other special circumstances by following up with relevant parties.
Pharmacy Technician
Riverstone Health Clinic
Billings, Montana
10.2015 - 06.2019
- Prepared medications for dispensing by accurately counting, pouring, labeling, and verifying doses to ensure patient safety.
- Managed inventory levels and ordered pharmaceutical supplies to maintain optimal stock availability.
- Processed insurance claims and resolved billing inquiries to ensure timely reimbursement.
Education
General Studies
St. Clair County Community College
Port Huron, MISkills
- ICD-10-CM coding
- CPT coding
- claims processing
- billing dispute resolution
- Data entry and management
Certification
- certified coder
Timeline
Certified Medical Coder
Riverstone Health
06.2019 - Current
Pharmacy Technician
Riverstone Health Clinic
10.2015 - 06.2019
General Studies
St. Clair County Community College