Tammy Diamond
Zephrhills
Summary
Accomplished ASL interpreter with advanced proficiency and RID certification, previously at Cleveland Clinic. Enhanced patient communication by leading technology-driven initiatives and training staff. Recognized for interpretation accuracy and cultural competence, improving service quality by 30%. Skilled in simultaneous and consecutive interpreting, fostering a supportive learning environment for peers.
Overview
18
18
years of professional experience
Work History
Medical ASL Interpreter
Kelly Services for LLS
03.2022 - Current
- Assisted in facilitating communication between deaf and hearing individuals through American Sign Language interpretation.
- Learned to utilize various interpreting techniques to ensure accurate message delivery.
- Supported team members by preparing materials and resources for interpreting sessions.
- Adapted quickly to diverse environments, enhancing communication accessibility for all participants.
- Engaged in ongoing training to improve ASL proficiency and interpretive skills.
Lead/Staff Medical ASL Interpreter
Cleveland Clinic
02.2017 - 06.2024
- Delivered accurate and clear ASL interpretation during medical consultations and procedures.
- Collaborated with healthcare teams to enhance patient communication and understanding.
- Trained staff on effective communication strategies for interacting with deaf and hard-of-hearing patients.
- Led initiatives to improve accessibility through the implementation of technology-driven solutions.
- Developed training materials and resources for new interpreters, enhancing onboarding processes.
- Facilitated workshops focused on cultural competence in healthcare settings for staff education.
- Provided real-time feedback to peers, fostering a supportive learning environment within the interpreting team.
- Improved overall quality of interpreter services provided by mentoring new interpreters in proper techniques, ethical considerations, and situational awareness within various contexts.
Video Interpeter
Sorenson Genomics
04.2008 - 06.2023
- Delivered real-time video interpretation services for diverse clientele, ensuring clear communication.
- Facilitated multilingual conversations, enhancing customer satisfaction and engagement.
- Collaborated with team members to refine interpretation techniques and improve service quality.
- Utilized advanced video conferencing technology to connect clients with interpreters efficiently.
Education
Associate of Science - ASL Interpretion & Transliteration
University of Akron
Akron, OH06.1995
Skills
- Interpretation accuracy
- Advanced ASL proficiency
- Simultaneous interpreting
- Consecutive interpreting
- RID Certified, CI & CT
Timeline
Medical ASL Interpreter
Kelly Services for LLS
03.2022 - Current
Lead/Staff Medical ASL Interpreter
Cleveland Clinic
02.2017 - 06.2024
Video Interpeter
Sorenson Genomics
04.2008 - 06.2023
Associate of Science - ASL Interpretion & Transliteration
University of Akron