Tammy D. Kelly
Round Rock,Texas
Summary
The purpose of this communication is to introduce myself and to enclose my résumé for your review and consideration in hopes of obtaining a position with your company. Throughout my career, I have worked effectively with management and staff at all levels of experience. I have demonstrated my ability to meet the needs of others with professionalism and respect. These qualities, coupled with my commitment to perform to the best of my ability, are my major assets, and I am confident that I will qualify as an excellent candidate for your review. I am confident that the experience I have acquired has prepared me for the many responsibilities in the working environment. If considered for a position, I can promise a vigor and high energy applied to any assignment given to me. As a result, I would like to offer my confidence, commitment and dedication to your company as a potential asset. I would appreciate the opportunity to discuss with you in person how my qualifications match your needs. I am certain I will be able to identify additional areas of abilities which will enhance my contributions as a member of your team. If you would like to schedule an interview, please feel free to contact me at either the noted telephone number or email address.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Data Engineer ICT2
Apple Inc.
06.2022 - Current
- Collaborated on ETL (Extract, Transform, Load) tasks, maintaining data integrity and verifying pipeline stability.
- .Fine-tuned query performance and optimized database structures for faster, more accurate data retrieval and reporting.
- Enhanced data quality by performing thorough cleaning, validation, and transformation tasks.
- Streamlined complex workflows by breaking them down into manageable components for easier implementation and maintenance.
Sr. Operations Analyst
Accenture Inc
10.2017 - Current
- Responsible for Business to Business Accounts Receivable collection activities on behalf of the client
- Responsibility for activities assigned by Team Leader
- Adaptable to learn new processes, concepts, and skills
- Escalates production issues to his/her team leader as appropriate
- Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere
Sr. Front Line Collector
TEXAS GUARANTEE STUDENT LOANS CORP
08.2010 - 01.2016
- Locate, contact, and collect funds from borrowers.
- Negotiate and monitor repayment arrangements based on client and Texas Guarantee policies.
- Supply detailed information pertaining to various collection programs.
- Serve as the second assistant Front Line Collector.
- Assist Team Lead with mentoring new team members and answering questions.
- Conduct borrower contacts, contact attempts, and skip tracing activities.
- Adhere to the FCRA, FCC, and CFPB policies.
Education
HS Diploma - undefined
Terrell County High School
Skills
- Data Analytics and Interpretation, SLA (Service-Level Agreement) Management, Microsoft Excel, Accounting & Financial Reporting Standards, Monitoring, Collections & Recovery, Cost Accounting, Generally Accepted Accounting Principles, Regulatory Accounting, Qualitative Research, Customer Service Management, Invoice Processing Design, Call and Conversation Management, Balance Sheet Reconciliations, Financial Management, Tax Accounting, Record to Report, Customer Interaction Handling Process Optimization, Customer Interaction Handling, Accounts Receivable Ledger Maintenance, Accounts Payable Processing, Oracle Retail Invoice Matching, General Ledger, Customer Care and Satisfaction, Training and Performance Support, Excellent work ethics Prompt and Dependable Results oriented leader
Certification
- National Safety Council; Certificate of Completion, Dollar General Manager Program; 2 year certificate
- Nevada Collections Manager License
Timeline
Data Engineer ICT2
Apple Inc.
06.2022 - Current
Sr. Operations Analyst
Accenture Inc
10.2017 - Current
Sr. Front Line Collector
TEXAS GUARANTEE STUDENT LOANS CORP
08.2010 - 01.2016
HS Diploma - undefined
Terrell County High School
Similar Profiles
Douchane SellsDouchane Sells
Training In-Store Experience at Apple Inc.Training In-Store Experience at Apple Inc.
Cody KhounnachackCody Khounnachack
Technical Specialist at Apple Inc.Technical Specialist at Apple Inc.
Eddie (Kangdi) XuEddie (Kangdi) Xu
Advanced Manufacturing Engineer at Apple Inc.Advanced Manufacturing Engineer at Apple Inc.
Rayvn GallimoreRayvn Gallimore
Technical Specialist at Apple Inc.Technical Specialist at Apple Inc.
Anaise LopezAnaise Lopez
Customer Service Specialist at HEB Grocery StoreCustomer Service Specialist at HEB Grocery Store