Tammy Duvall

• Maintained accurate financial records, including sales reports, expense tracking, and budget management.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
• Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
• Increased store revenue through effective product merchandising and targeted marketing campaigns.

Restored failing business to profitability

• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Improved customer satisfaction ratings by consistently delivering high-quality products and services.

• Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
• Built rapport with account holders by reaching out with product recommendations and account updates.
• Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.