Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Finerty

Christopher Finerty

Vancouver,WA

Summary

Proven leader and adept negotiator with a track record of elevating customer satisfaction and driving sales growth at Clark County Sleep Shop. Excels in client relationship management and operations oversight, blending a strong work ethic with meticulous attention to detail. Achieved consistent sales targets and fostered repeat business through exceptional service and strategic problem-solving.

Successful Owner/Operator with expertise in the Mattress industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.

Hardworking employee enthusiastic about learning the Mattress field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

44
44
years of professional experience

Work History

Shop Owner

Clark County Sleep Shop
Vancouver, WA
10.2012 - Current
  • Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Negotiated contracts with vendors to secure favorable terms for the business.
  • Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Sales Associate-warehouse-delivery

Pj, Sleep Shop
01.1981 - 01.2012
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

GED -

Chemeketa Community College
Salem, OR

Skills

  • Sales negotiation
  • Client relationship management
  • Operations management
  • Cashflow management
  • Safe driving
  • Strong work ethic
  • Customer service
  • GPS and route planning
  • Attention to detail
  • Dependable and reliable
  • Cargo handling

Timeline

Shop Owner

Clark County Sleep Shop
10.2012 - Current

Sales Associate-warehouse-delivery

Pj, Sleep Shop
01.1981 - 01.2012

GED -

Chemeketa Community College

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Christopher Finerty