I am looking for the opportunity to make a difference with a challenging position, which effectively utilities my customer services skills, time management skills, work ethic, computer knowledge, and years of dental experience.
Correspondence with Patients Via Test Messaging, Email, & Phone.
Utilized Dentrix Software.
Office Manager and Patient Care Coordinator
RLJ Dental S.C.
Hortonville, WI
03.2002 - 11.2017
Process Insurance Claims & Inquiries.
Accounts Receivable.
Maintain Schedules.
Process Insurance EOB's.
Discussed Treatment & Patient Estimates.
Recall System.
Answer Phones.
Collection Process.
All Manager & Office Related Tasks.
Utilize Eaglesoft Software.
Business Coordinator
Dentistry By Design
Neenah, WI
03.2001 - 03.2001
Maintain Schedules.
Confirmed Appointments.
Accounts Receivable.
Insurance Claims.
Posted Insurance Payments.
Performed Check In Process.
Answered Phones.
Utilized Dentrix Software.
Skills
Patient Orientated & Professionalism
Use clear, concise communication skills in conjunction with organizational skills to perform daily duties
Problems Solving Skills
Have an unwavering commitment to provide exceptional services, with the ability to build productive relationships, resolve complex issues, and win customer loyalty
Dental Assistant at Otter Creek Dental (formerly Dr. Ed Patenaude and Assoc.)Dental Assistant at Otter Creek Dental (formerly Dr. Ed Patenaude and Assoc.)
Dental Practice Manager at Otter Creek Dental (Formerly Dr. Ed Patenaude's office)Dental Practice Manager at Otter Creek Dental (Formerly Dr. Ed Patenaude's office)