Tammy Felan
San Antonio,TX
Summary
Experienced customer service representative with a background in sales seeking to expand into an assistant manager position
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Connectivity Source
11.2023 - Current
- Assist with phone sales and setting up new accounts
- Help customers with account issues
- Take phone payments
Assistant Manager
PQH Cricket Wireless
02.2021 - 10.2023
- Sell phones and accessories
- Help assist customers
- Keep up with store numbers and goals
- Market for store events and promotions
Sales Representative
PQH Cricket Wireless
06.2020 - 02.2021
- Sell phones and accessories
- Help assist customers with phone issues
- Take bill payments and provide customer service
Sales Representative
MobileLink Cricket Wireless
11.2017 - 07.2020
- Sell phones and accessories
- Help assist customers with phone issues
- Take bill payments and provide customer service
Education
Diploma -
Memorial High School
San Antonio, TXSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
- Store opening and closing
- Flexible schedule
- POS system operations
Timeline
Retail Sales Associate
Connectivity Source
11.2023 - Current
Assistant Manager
PQH Cricket Wireless
02.2021 - 10.2023
Sales Representative
PQH Cricket Wireless
06.2020 - 02.2021
Sales Representative
MobileLink Cricket Wireless
11.2017 - 07.2020
Diploma -
Memorial High School