Tammy H. Felton

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• Strengthen relationships between families and school personnel through consistent communication and collaboration.
• Increased parent participation in school events by organizing informative workshops and meetings with a student base of 502 students.
• Serve as a liaison between school administration teams and community stakeholders, working collaboratively towards shared objectives.
• Organize activities that encouraged cultural diversity, creating an inclusive environment for all families.
• Manage, coordinate volunteers and create opportunities for parents to foster a strong sense of community within the school.

• Monitored student progress and adjusted instruction accordingly to maximize academic achievement.
• Provided one-on-one support for students struggling with specific concepts or tasks, resulting in improved comprehension and performance.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Maintained detailed records of student progress, attendance, behaviors, and IEP goals for effective communication with Parents and Special Education Department.

• Utilized data-driven instructional approaches to identify areas where individual students required additional support. Created lesson plans for a student base of 15.
• Boosted student confidence and motivation by providing regular feedback on their progress.
• Monitored student performance closely using various assessment tools, adjusting instruction methods as needed to optimize learning outcomes.
• Increased class numbers by 5% through referrals and word of mouth.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Provided positive first impressions to welcome existing, new, and potential customers.

• Set and confirm appointments for clients via phone or email
• Liaison between stylist and customers
• In charge of all daily opening and closing procedures
• Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.

• Conducted seminars, meetings and sales presentations to various organizations with a minimum of 50 people within different communities
• Scheduled and trained counselors on contracts and legal documents
• Established strong client relationships, leading to a high rate of repeat families and referrals
• Increased sales revenue by 30% in developing and implementing strategic sales plans tailored to individual clients' needs.
• Serviced customers with knowledgeable, friendly support at every stage of shopping and purchasing.