Tammy Ganancial
Waikoloa
Summary
Detail-oriented accounting and administrative professional with over 20 years in high-volume environments. Expertise in billing operations, accounts receivable, account reconciliation, and record maintenance. Experienced with Peoplesoft, OPERA Property Management System, Microsoft Office, and Excel. Seeking Outport Clerk position to leverage operational efficiency and enhance customer service delivery.
Overview
23
23
years of professional experience
Work History
Sr. Accounting Clerk
Waikoloa Beach Marriott Resort & Spa
Waikoloa, HI
08.2015 - Current
- Manage group billing processes and ensure accurate posting and documentation of charges.
- Maintain accounts receivable records and assist with resolving billing questions and discrepancies.
- Perform account reconciliations to verify accuracy and completeness of financial information.
- Utilize PeopleSoft and OPERA systems to maintain records, process transactions, and support reporting needs.
- Prepare financial documents, reports and records while meeting deadlines and maintaining accuracy.
- Communicate professionally with guests, clients and internal departments to resolve account-related issues.
- Provide dependable administrative support in a fast paced hospitality environment requiring accuracy and confidentiality.
- Maintain organized records and utilize Microsoft excel and Office applications for daily accounting tasks.
Engineering Administrative Assistant
Waikoloa Beach Marriott Resort & Spa
Waikoloa, HI
03.2006 - 08.2015
- Managed scheduling and logistics for engineering projects, ensuring timely resource allocation.
- Coordinated administrative tasks to enhance operational efficiency across engineering departments.
- Streamlined documentation processes, improving accuracy and accessibility of project files.
- Assisted in budget tracking and expense reporting for engineering initiatives, supporting financial accountability.
- Ensured accurate record-keeping by maintaining organized files for drawings, reports, and other technical documents.
- Demonstrated excellent customer service skills when interacting with clients, vendors, or partners on behalf of the engineering department.
- Assisted in the preparation of proposals and bids by gathering necessary data and verifying information accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Banquet Server
Waikoloa Beach Marriott Resort & Spa
Waikoloa, HI
10.2003 - 03.2006
- Provided exceptional service to guests during large-scale events and banquets.
- Managed table settings, ensuring adherence to event specifications and guest preferences.
- Assisted in setup and breakdown of banquet facilities, maintaining cleanliness and organization.
- Responded promptly to guest inquiries, enhancing overall dining experience.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
High School Diploma -
Honokaa High School
Honokaa, HISkills
- Accounts receivable
- Accounts payable
- Account Reconciliation
- Payroll processing
- Financial Reporting
- Data management
- Data Analysis
- Microsoft Excel
- Microsoft Office Suite
- PeopleSoft
- OPERA Property Management System
- Problem Solving
- Team collaboration
- Attention to Detail
- Client support
Timeline
Sr. Accounting Clerk
Waikoloa Beach Marriott Resort & Spa
08.2015 - Current
Engineering Administrative Assistant
Waikoloa Beach Marriott Resort & Spa
03.2006 - 08.2015
Banquet Server
Waikoloa Beach Marriott Resort & Spa
10.2003 - 03.2006
High School Diploma -
Honokaa High School