Tammy Gonzalez
Broken Arrow,OK
Summary
Proven track record in enhancing operational efficiency and safety standards, notably at ParFab Field Services. Skilled in inventory control and team member training, I excel in fast-paced environments, ensuring quality and compliance. Leveraging bilingual capabilities, I've effectively reduced accident rates and improved fulfillment accuracy, demonstrating a commitment to excellence and proactive problem-solving. I have over twenty years of customer service experience.
Overview
4
4
years of professional experience
Work History
Expeditor
Universal Plant Services
2024.03 - Current
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Safety Attendant
ParFab Field Services
2020.09 - Current
Safety Attendant
ParFab Field Services
2020.09 - Current
- Kept record of entrants to confined space.
- Reduced accident rates by implementing effective safety protocols and procedures.
- Facilitated open communication channels between workers and management to address potential risks proactively.
- Monitored permitted space for worker safety and hazards.
- Actively participated in safety committee meetings, contributing valuable insights and suggestions.
- Inspected worksites, practices, and gear for compliance with established safety standards.
Warehouse Supervisor
Vallen Safety Services
2022.10 - 2024.01
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Managed merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
General Technician
Navistar
2021.01 - 2022.09
- Instructed junior technicians on best practices, fostering an environment conducive to continuous learning and professional growth.
- Performed diagnostic tests on equipment to quickly identify issues and initiate appropriate repairs.
- Utilized various tools and diagnostic equipment skillfully, completing tasks efficiently without compromising quality standards.
- Complied with all regulatory requirements pertaining to general technician work, avoiding potential fines or delays due to non-compliance issues.
- Enhanced overall performance of machines with regular calibration and fine-tuning procedures.
Education
GED -
Hesperia High School
Hesperia, CA04.1990
Skills
- Inventory Control
- Team Member Training
- Guest service
- Warehouse Management
- Shipping and receiving
- Purchasing
- Shipment Scheduling
- Receiving
- Quality Control
- Bilingual
- 20+ years customer service
- 3M certified in harness inspections, H2S monitors, Altair 4&5 gas monitors
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Expeditor
Universal Plant Services
2024.03 - Current
Warehouse Supervisor
Vallen Safety Services
2022.10 - 2024.01
General Technician
Navistar
2021.01 - 2022.09
Safety Attendant
ParFab Field Services
2020.09 - Current
Safety Attendant
ParFab Field Services
2020.09 - Current
GED -
Hesperia High School
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