Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Tammy Henderson

Summary

Self-driven enthusiastic professional with 15plus years of comprehensive experience in providing care across nursing home, hospital and community based residential facilities. I have constantly demonstrated my commitment to enhancing the quality of life for individuals facing a diverse range of disabilities including cognitive challenges. My professional journey has been marked by a deep understanding of crisis management. I am deeply committed to fostering a positive environment.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Counselor

Daybreak,llc
06.2019 - 02.2025
  • Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
  • Continually updated professional knowledge by attending conferences, trainings, and workshops related to advancements in the field of mental health counseling.
  • Reduced crisis intervention needs by proactively monitoring patient progress and adjusting treatment approaches as necessary.
  • Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
  • Developed individualized goal-setting tools to empower patients in taking ownership of their progress towards improved mental health.
  • Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
  • Evaluated client progress using standardized assessment tools, continuously refining treatment plans to address changing needs.

Patient Care Technician

Wellstar Hospital
11.2017 - 05.2019
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Education

Certified Nursing Assistant

Moraine Park Technical College
Fond Du Lac, WI
08-2006

Skills

  • Crisis intervention
  • Individual counseling
  • Building rapport
  • Case documentation
  • Case files maintenance
  • Conflict resolution
  • Critical thinking
  • Active listening

Certification

WI CBRF certified

Timeline

Mental Health Counselor

Daybreak,llc
06.2019 - 02.2025

Patient Care Technician

Wellstar Hospital
11.2017 - 05.2019

Certified Nursing Assistant

Moraine Park Technical College

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Tammy Henderson