Tammy Henry

• Analyzed financial data to identify discrepancies and optimize cash flow.
• Provided mentorship, well-structured instructional programs catering to both new hires and seasoned employees, fostering a culture of continuous improvement.
• Implemented process improvements to improve accuracy.
• Collaborated with cross-functional teams to enhance operational efficiencies.
• Developed training materials for staff on revenue management best practices.
• Played an integral role in system migrations by contributing valuable insights on process improvements related to revenue management functions.
• Stayed up-to-date on best practices and emerging technologies, applying new knowledge to drive revenue growth and operational excellence for Unclaimed Cash.
• Trained new hires on company procedures, best practices, and software tools used within the Revenue Specialist role.
• Coordinated month-end closing procedures for accurate financial reporting within strict deadlines.
• Participated in cross-functional projects aimed at enhancing operational efficiency across departments.
• Improved financial reporting by conducting thorough account reconciliations and resolving discrepancies for MEC balancing.
• Collaborated with leadership and IT to enhance system functionality through UAT testing.

• TRAC Captain of training and development.