Tammy Jannet Collins
Kannapolis,NC
Summary
A detailed oriented professional with superior customer service seeking long-term employment. Experienced with client relationship management, risk assessment, and policy customization. Utilizes in-depth industry knowledge to provide tailored insurance solutions. Track record of building strong client relationships and ensuring client satisfaction.
Overview
30
30
years of professional experience
Work History
Tax Preparer
Jackson Hewitt Tax Service
12.2020 - Current
- Strive to provide my clients with tax preparation services of the highest quality. Preparing complete and accurate personal income tax returns is the cornerstone of my commitment. Valuing Honesty, integrity, and adherence to the highest ethical standards.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Licensed insurance agent for MAPD Blue Cross/Cigna plans
WTW/Tranzact insurance
09.2022 - 06.2024
Cash Management Unarmed Vault Teller
Loomis Armored Us, LLC
08.2021 - 11.2021
- Cash, coin, and order preparation fulfillment for banks, financial institutions, retail, and commercial businesses.
- Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Improved transaction accuracy with diligent attention to detail during daily counting and verification processes.
- Ensured secure transactions by strictly adhering to established security protocols and procedures.
Assistant Logistics Manager
Stein Fibers LTD.
04.2002 - 12.2017
- Processing of incoming and outgoing inventory both domestic and foreign
- Processing customs invoices for foreign shipments
- Research and reconcile all shipments for assigned warehouses
- Act as manager when operations manager is offsite
- Work closely with transportation companies to ensure shipments are picked up and delivered
- Data Entry
- Train new associates
- Scan all in and outbound paperwork for all four warehouses daily
- Responsible for keying all annual inventory and ensuring accuracy
- Assist the shipping manager with maintaining the flow of the warehouse
Mortgage Specialist- Post Closing Exceptions
Wells Fargo Bank
01.2002 - 02.2002
- Review all documents pertaining to the refinance of an existing mortgage
- Serving as a single point of contact throughout the refinance process
- Corresponding with internal business partners
Assistant Property Manager
West Green Apartment Complex
10.2001 - 12.2001
- Evaluate potential applicants for H.U.D. housing
- Process work, purchase an service orders
- Working with independent contractors
- Processing tenant monthly payments
- Preform all secretarial duties
Clerk
P.R.W. T. Labor Services, LLC
05.1999 - 08.2001
- Account reconciliation
- Issue violations
- Managing all account payables and receivables
- Review applications for employment
Secretary
Klacken Corporation
01.1997 - 05.1999
- Answering multi line telephone
- Setting appointments
- Filing, order office supplies
- Greet guests
- Responsible for the distribution of daily files
Property Manager/Leasing Agent
Castlegate N.C.C. Inc.
06.1995 - 06.1998
- Responsible for financial record keeping for rental office
- Prepared payroll
- Responsible for staff scheduling
- Secretarial duties
Education
Tax preparer
Jackson Hewitt Tax Service
12.2020
Accounting
Herbert H. Lehman College
Bronx, NY12.1983
Political Science
Howard University
01.1983
Skills
- Can type 45 wpm
- Basic knowledge of Microsoft Platform
Timeline
Licensed insurance agent for MAPD Blue Cross/Cigna plans
WTW/Tranzact insurance
09.2022 - 06.2024
Cash Management Unarmed Vault Teller
Loomis Armored Us, LLC
08.2021 - 11.2021
Tax Preparer
Jackson Hewitt Tax Service
12.2020 - Current
Assistant Logistics Manager
Stein Fibers LTD.
04.2002 - 12.2017
Mortgage Specialist- Post Closing Exceptions
Wells Fargo Bank
01.2002 - 02.2002
Assistant Property Manager
West Green Apartment Complex
10.2001 - 12.2001
Clerk
P.R.W. T. Labor Services, LLC
05.1999 - 08.2001
Secretary
Klacken Corporation
01.1997 - 05.1999
Property Manager/Leasing Agent
Castlegate N.C.C. Inc.
06.1995 - 06.1998
Accounting
Herbert H. Lehman College
Political Science
Howard University
Tax preparer
Jackson Hewitt Tax Service
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