Tammy Koepl

Tier1 FC Associate BHD Outbound

AMAZON

Monee, USA

07.2023 - Current

Process Guide AFE1- Support for the Process Assistants (PA’s), Area Managers (AM’s) and Amazon Associates (AA’s).
Monitored and Mentored other Associates on productivity, quality, and safety procedures while maintaining efficient operations to support both management and associates in an ARS facility.
Responsible for continuously updating Slim Dashboard bringing percentage from 35% up to a 98% for Area Readiness.
Leadership Program 2024- Completed 8-week Leadership Program with AM and PA for AFE1.
Responsible for gathering all Metrics for AFE1 Sync Meetings with Senior Ops.
Staffing AA’s in AFE1 using Staffing Command Center (SSC).
Station Area Readiness for workstations including fixing any station issues with Monitors, Honeywell Scanner, Cognex Scanner, Pslip Machine, Spoo Machine, Taper Machine and Thin Client.
Writing Tickets for IT and Trouble Tickets.
Clearing Jams on AFE1 conveyor lines while communicating with staff and operations.
Problem Solving and Escalating.
Tracking, reporting, and providing feedback on Associates performances through Audits.
Executed Standard Work Duties including Packing, Sorting and Inducting.
KDP Outbound Book Department- Tote Wrangle and Packing of Customer Shipments.
Responsible for all paperwork associated with Customer Shipments.
Problem Solving including deep diving, dwelling shipments, overages, cancellations, and force picking.
Making sure all CPT’s times upheld using Rodeo.
Water Spidering and SLAM: Scan, Label, Apply and Manifest.
Quip and Slack Communications.
Learning Ambassador- AFE1, Vrets, KDP and Grading.
Training and verifying compliance for Standard Operating Procedures (SOPs) in these departments as well as using Kindle to assist with learning materials.