Summary
Overview
Work History
Education
Skills
Certification
Professional Summary - Text
Additional Information - Notes
Personal Information
Volunteer
Timeline

TAMMY LEWIS

Tri-Valley, Inc.
Webster,US
1
Certification
10
years of post-secondary education
18
years of professional experience

Compassionate Care Coordinator experienced in community support and patient engagement. Delivered exceptional service by leveraging strong communication and interpersonal skills to foster positive relationships. Committed to continuous learning and collaboration within team environments.

Work History

Internship Student

1 Year 4 Months
Tri-Valley, Inc. | Dudley, MA | 08.2022 - 12.2023
  • Asset Management Accelerated Training (CMAT) September
  • Executed specific tasks for various projects to support overall objectives
  • Supported Tri-Valley, Inc. staff with client intake and daily office tasks.
  • Reviewed case files and updated confidential records for Tri-Valley programs.
  • Prepared correspondence, forms, and reports for Tri-Valley administrative needs.
  • Maintained accurate service notes and program paperwork for compliance and operational efficiency.
  • Answered phone calls and relayed information to clients and staff.
  • Shadowed staff and learned advanced work.
  • Shadowed case manager to learn processes
  • Shadowed staff and learned advanced work.
  • Coordinated organization of events including conferences, seminars, and workshops to enhance community engagement
  • Visited several Senior Cer
  • Medical Billing 1.
  • Medical Terminology ICD 9 ICD 10
  • Medical Billing 1.
  • (24 CEUs)
  • Research (CADER)
  • Ridge, Websterr

Patient Access/Administrative Care Coordinator

4 Years 2 Months
Day Kimball Medical Group Administration | Plutonium, CT | 08.2015 - 10.2019
  • Demonstrated strong clinical judgment in patient assessments
  • Managed patient relations, fostering satisfaction and trust
  • Provided analytical support, enabling data-driven decision making
  • Coordinated with insurance companies, streamlining claims process

Administrative Care Coordinator

4 Years 2 Months
Day Kimball Medical Group | Putnam, CT | 08.2015 - 10.2019
  • Managed administrative tasks efficiently
  • Coordinated patient access services
  • Administrative Care Coordinator August 2015 October
  • Reviewed clinical judgments to identify areas for improvement in patient care processes.
  • 2019
  • Directed attention to essential tasks
  • Executed utilization management activities
  • Provided medical assistance

Patient Services Representative

6 Years 9 Months
UMass Memorial Medical Center | Worcester, MA | 11.2005 - 08.2012
  • Managed front desk operations for new and follow-up patient appointments
  • Analyzed patient medical records for accurate information
  • Ensured compliance with billing and insurance policies
  • Followed up on billing issues and payments
  • Recorded patient information and payments in [Softwares] system

Education

Bachelor of Science - ase Management Accelerated Training (CMAT)

Tri-Valley, Inc. | Dudley, MA | 08.2022 - 12.2023

September Shadow CM to as Toured Multiple Aging Center Visited several Senior Centers, Completed ridge, (24 CEUs) Research (CADER)

  • Projects and Research:
  • Relevant Coursework and Training Programs:
  • Online Learning and MOOCs:
  • Completed coursework (Boston University)

Day Kimball Medical Group Administration - Administration, Patient Access ,Care Coordinator

Day Kimball Medical Group | Putnam, CT | 08.2015 - 01.2020
  • Workshops and Seminars Attended:
  • Member of the Diversity council
  • Quality Assurance Department for Hospital
  • Medical records, Hippa regulations
  • Ran 1-800 Doc line
  • Professional Affiliations:
  • Chronic Ill patients liasion from Hospital to Home
  • Communication with Insurance companies for Incentives programs

Associates in Medical Administration - Medical Insurance Billing And Coding

Salter School | West Boylston, MA | 10.2007 - 06.2009

Associate of Science - Billing 2, Psychology 1+2, Critical Thinking,

Salters' College | Wes Boylston, Mass | 10.2007 - 01.2009

Associate of Applied Science - Healthcare Administration

Branford Career Institute | Branford , CT | 08.2006 - 01.2008

Branford Career institute

Branford Career institute | New Haven, CT
Yale New Haven sister school Medical Terminology ICD 9 ICD 10 Medical Billing 1.

Skills

Patient access coordination
Patient registration
Verbal communication
Eligibility determination
Claims assistance
Billing coordination
Medical records review
Medical filing
EMR documentation
Coding support
Accounts receivable
Front desk operations
Check-in management
Patient intake
Patient follow-up
Routing lab results
Appointment scheduling
Appointment reminders
Insurance coordination
Conflict resolution
Customer service
Verbal communication
Phone etiquette
Patient greeting
Data entry proficiency
Data management
Records maintenance
Document filing
Office administration
Reception management
Data protection
Regulatory compliance
HIPAA compliance
Financial transactions
Team collaboration
Relationship building
Order interpretation
Information collection
Code verification
Financial transactions
Relationship building
Code verification
Information collection
Records maintenance

Certification

ase Management Accelerated Training (CMAT), Tri-Valley, Inc., Dudley, MA, September; Shadow CM to as; Toured Multiple Aging Center; Visited several Senior Cer; Completed; ridge, Webste; (24 CEUs); Research (CADER); Day Kimball Medical Group Administration; Patient Access; Putnam, CT; administrative Care Coordinator August 2015 Octo; 2019; focused; UM; Medic; volunteer Work

Professional Summary - Text

Responsible Care Coordinator with

Additional Information - Notes

Responsible Care Coordinator with

Personal Information

Title: Responsible Care Coordinator

Volunteer

point Church, Mass Memorial Skin Screening Clinic, Mass, Insurance Liaison, emorial

Timeline

Internship Student

Tri-Valley, Inc.
08.2022 - 12.2023Read More

Tri-Valley, Inc.

Bachelor of Science from ase Management Accelerated Training (CMAT)
08.2022 - 12.2023Read More

Day Kimball Medical Group

Day Kimball Medical Group Administration from Administration, Patient Access ,Care Coordinator
08.2015 - 01.2020Read More

Patient Access/Administrative Care Coordinator

Day Kimball Medical Group Administration
08.2015 - 10.2019Read More

Administrative Care Coordinator

Day Kimball Medical Group
08.2015 - 10.2019Read More

Salter School

Associates in Medical Administration from Medical Insurance Billing And Coding
10.2007 - 06.2009Read More

Salters' College

Associate of Science from Billing 2, Psychology 1+2, Critical Thinking,
10.2007 - 01.2009Read More

Branford Career Institute

Associate of Applied Science from Healthcare Administration
08.2006 - 01.2008Read More

Patient Services Representative

UMass Memorial Medical Center
11.2005 - 08.2012Read More

Branford Career institute

Branford Career institute
Read More
TAMMY LEWIS