Desired Job Title
TellamarketerCashierC.N.A.CashierWork Type
Full TimeLocation Preference
On-SiteLocation: Dixon, US
Open to relocation: No
Open To Work
Tammy Lugo
Dixon
Work Preference
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Tellamarketer
Focus Services LLC
Sterling
03.2017 - 05.2018
- Computer Skills
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Cashier
McDonald's
10.2015 - 02.2016
- Customer Service
- Money Handling Skills
- Excellent Listening Skills
- Attention to Details
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu selections and special requests.
- Handled cash, credit, and mobile payments securely.
- Provided friendly and prompt service to enhance customer experience.
- Stocked shelves with merchandise when needed.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
C.N.A.
Dixon Healthcare and Rehabilitation
Dixon
05.2010 - 02.2011
- Assisted patients with daily living activities and personal care tasks.
- Monitored vital signs and reported changes to nursing staff.
- Maintained cleanliness and organization of patient rooms and common areas.
- Documented patient information accurately in electronic health records systems.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Distributed drinking water and nourishment to residents.
- Assisted residents in preparing for activities and social programs.
- Supplied, collected and emptied patient bedpans on frequent basis.
Cashier
Caputo's Fresh Market
Addison
04.2007 - 06.2008
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area.
- Memorize Product Names and Codes
- Pack Groceries with Care and Efficiency
- Handled cash and managed change accurately throughout shifts.
- Trained new cashiers on register operation and customer service techniques.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
C.N.A. Certification - Nursing
Sauk Valley Community College
Dixon, IL 04.2009 - 08.2009
Associate - Liberal Studies
Sauk Valley Community College
Skills
- Wordperfect
- Word
- Lotus 123
- Excel
- PowerPoint
- Time management
- Creative problem solving
- Dependable and responsible
Timeline
Tellamarketer
Focus Services LLC
03.2017 - 05.2018
Cashier
McDonald's
10.2015 - 02.2016
C.N.A.
Dixon Healthcare and Rehabilitation
05.2010 - 02.2011
C.N.A. Certification - Nursing
Sauk Valley Community College
04.2009 - 08.2009
Cashier
Caputo's Fresh Market
04.2007 - 06.2008
Associate - Liberal Studies
Sauk Valley Community College