TAMMY L WILDER
Saint Joseph Regional Medical Center
Mishawaka,US
1
Certification
23
years of professional experience
Dynamic individual with hands-on experience in community outreach and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Community Health Worker
7 Months- Delivered case management services, including crisis intervention, to support clients in high-stress situations.
- Collaborated with other healthcare professionals to ensure quality healthcare services were delivered in a timely manner.
- Established relationships with local organizations to promote collaboration between providers and the community.
- Guided patients and families in identifying and accessing essential community resources to enhance support systems.
- Taught members how to navigate health and social service systems.
- Maintained accurate records of client assessment data, treatment plans, service delivery activities, and outcomes achieved.
- Facilitated education on self-management of chronic illnesses and medication usage to empower members in their health journeys.
Pharmacy Tech and Medical Assistant
2 Years 6 Months- Worked as pharmacy tech and medical assistant for a Worked at a federally qualified health center (FQHC) facility.
- Roomed patients, ensuring accurate medication administration.
- Completed prior authorizations with correct CPT and diagnosis codes.
- Insuring patients are notified about appointments made and prep needed for procedure.
- Facilitating scheduling outside appointments.
- Communicated results to patients, addressing any questions.
- Goals are to become Community Health worker for an FQHC.
- FQHC facility.
Pharmacy Tech in Training
11 Months- Ensured patients received accurate medications filled and distributed.
- Completed PTU classes to enhance knowledge of patient treatment protocols, expected completion in December.
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained inventory by restocking shelves and organizing pharmaceutical supplies.
- Provided exceptional customer service while addressing patient inquiries regarding prescriptions.
Medical Assistant
1 Year 2 Months- Checking in patients.
- Taking co-payments.
- Provided courteous and attentive service to patients and visitors, enhancing their experience.
- Coordinated administrative functions to ensure smooth office workflow.
- Executed front and back office administrative tasks to facilitate daily operations.
- Triaging phone calls.
- Ordering office supplies, scheduling maintenance.
- Decision making to ensure Doctor has all the paperwork needed for his visit with the patient.
Medical Assistant
11 Months- Conducted blood draws for patient testing, ensuring accurate samples for analysis.
- Administered medication dispensing in accordance with established protocols.
- Coordinated front and back office operations to ensure efficient patient flow.
Medical Assistant
10 Months- Conducted vitals, assisted with procedures, scheduled appointments, and facilitated patient check-in and check-out.
- Executed front and back office duties to support patient care and clinic operations.
- Processed prescription requests by contacting pharmacies to ensure patient needs were met.
- Handled incoming phone calls to assess urgency and connect patients with appropriate staff.
Medical Assistant
9 Months- Prepared examination rooms and obtained patient vitals for efficient procedures.
- Executed blood draws to support urgent care services.
- Facilitated front and back office operations to enhance patient care and workflow.
Medical Assistant
1 Year- Guided patients to examination rooms, ensuring comfort and readiness for procedures.
- Managed front office check-in and check-out processes to streamline patient flow.
- Administered patient care procedures, ensuring compliance with clinic protocols and standards.
- Coordinated patient scheduling, enhancing clinic efficiency and reducing wait times.
- Assisted in electronic medical record management, improving data accuracy and retrieval speed.
Certified Medical Assistant
7 Years 4 Months- Administered the most vaccines in the practice since 2006.
- Managed patient intake and administrative duties to ensure smooth operations.
- Utilized computer skills to manage medical records and trained on Cholestech GDX System.
- Promoted individual impact initiatives through participation in Power of One Campaign.
- Collaborated with local retailers, Family Justice Center, and community food pantries to support those in need and received recognition for results.
- Completed several courses through Health stream, and SJRMC.
Medical Records and Health Information Technician
2 Years- Utilized Alpha File System: Power Chart for accurate and organized patient information management.
- Coordinated patient appointments to optimize scheduling and reduce wait times.
- Managed central communications between office and doctors to facilitate information flow.
Medical Records and Health Information Technician
1 Year- Managed office records to ensure quick access and compliance with regulations.
- Inserted dictation into appropriate medical charts for accurate record-keeping.
- Transferred charts to other medical offices to facilitate continuity of patient care.
- Utilized numeric filing system to enhance organization and retrieval of office documents.
Education
Associate of Science
Skills
Health promotion
Patient education
Health crisis intervention
Motivational interviewing
Patient needs assessment
Community resources
Resource advocacy
Public outreach
Community workshops
HIPAA guidelines
Microsoft Office
Supervisory experience
Certification
CHW Certified, Certified BLS, heartsaver Trainer, Registered Medical assistant, CPHT Certified
Languages
English
Full Professional
Timeline
Community Health Worker
Saint Joseph Regional Medical Center
05.2025 - 12.2025Read More
Pharmacy Tech and Medical Assistant
Healthlinc
03.2022 - 09.2024Read More
Pharmacy Tech in Training
Martins Supermarkets
04.2021 - 03.2022Read More
Medical Assistant
Elkhart Clinic
02.2019 - 04.2020Read More
Medical Assistant
Care ATC
03.2018 - 02.2019Read More
Medical Assistant
Saint Joseph Regional Residency Center
03.2017 - 01.2018Read More
Medical Assistant
Beacon Medical Group
05.2016 - 02.2017Read More
Medical Assistant
Care ATC
02.2015 - 02.2016Read More
Certified Medical Assistant
Healthy Family Center
01.2006 - 05.2013Read More
Medical Records and Health Information Technician
Community Pediatrics
01.2004 - 01.2006Read More
Medical Records and Health Information Technician
Granger Family Medicine
01.2003 - 01.2004Read More
Davenport University
Associate of Science
Read More