Tammy Majek
Spring Branch,TX
Summary
Compassionate, hard working nurse seeking a growing or new medical practice to help build effective healthcare for all
patients. Bringing focus, attention to detail, and a caring smile to patients of all ages and needs.
Overview
12
12
years of professional experience
Work History
LTSS Service Coordinator/ LVN
Centene, Superior Health Services
12.2020 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
QA/LVN
Bee First Primary Home Care & Hospice
04.2018 - 10.2020
- Hospice Quality Assurance
- Review/audit nurses documentation
- Review HIS measures
- Review/audit diagnosis codes
- Review/audit referrals and Face to Face encounter reports
- Review compliance with Medicare requirements and .JACHO/CHAPS standards
- Training nurses on new procedures and ensuring state requirements
- Field work as needed
Office Manager/Case Manager/LVN
Merida Home Health
12.2013 - 04.2018
- Crisis Manager
- Able to delegate, interview, hire and terminate
- Task & goal oriented
- Responsible for internal and external complaints
- Process/Distribute payroll for San Antonio office
- Responsible for scheduling /visit verification
- Hospice Quality Assurance
- Responsible for overseeing the Durable Medical Equipment
- Responsible for overseeing the Medical Supplies
- Performing nursing duties in the field, lab draws and wound care
LVN/Pool
Warm Springs Rehabilitation Hospital
02.2013 - 12.2013
- Responsible for the nursing care of patients during their rehab after surgery
- Perform appropriate components of initial and ongoing patient assessment
- Assess vital signs
- Provide assistance to MD/Family Nurse Practitioner on ordered treatments to include: wound care, administer
- vaccines, start Foley Catheters, EKG, Urine test and phlebotomy lab work
- Administer medication and document as required by applicable policies and procedures
- Responsible to perform diagnostic and therapeutic interventions within scope of practice and facility standards
- Provide patient care by following clinic protocol
Charge Nurse/LVN
Northgate Health And Rehabilitation Center
07.2012 - 02.2013
- Responsible for nursing care residents
- Perform appropriate components of initial and ongoing patient assessment
- Assess vital signs
- Administer medication and document as required by applicable policies and procedures
- Provide assistance to MD/Family Nurse Practitioner on ordered treatments to include: wound care, administer
- vaccines, start Foley Catheters, urine test
- Provide patient care by following clinic protocol
Education
LVN - Nursing
Galen College of Nursing
San Antonio, TX2011
Skills
- Home Health
- Hospice
- Rehabilitation
- Nursing Home
- Strong ability to establish and maintain effective
working relationships with the staff, patients and
patients' families, leadership experience - Proficiency in basic computer data entry skills,
Medical software, Microsoft Word, Microsoft Excel,
and email experience - Demonstrate leadership qualities such as dedication
and integrity
Timeline
LTSS Service Coordinator/ LVN
Centene, Superior Health Services
12.2020 - Current
QA/LVN
Bee First Primary Home Care & Hospice
04.2018 - 10.2020
Office Manager/Case Manager/LVN
Merida Home Health
12.2013 - 04.2018
LVN/Pool
Warm Springs Rehabilitation Hospital
02.2013 - 12.2013
Charge Nurse/LVN
Northgate Health And Rehabilitation Center
07.2012 - 02.2013
LVN - Nursing
Galen College of Nursing
Similar Profiles
Christine Chaduka -NgamalueChristine Chaduka -Ngamalue
Concurrent Review Nurse at Centene, Superior Health ServicesConcurrent Review Nurse at Centene, Superior Health Services
Kenneth Smith Jr.Kenneth Smith Jr.
Provider Services Specialist at Centene, Superior Health ServicesProvider Services Specialist at Centene, Superior Health Services
Carolyn IngramCarolyn Ingram
Bilingual Customer Service Representative at Centene, Superior Health ServicesBilingual Customer Service Representative at Centene, Superior Health Services