Tammy Majek
Spring Branch,TX
Summary
Compassionate, hard working nurse seeking a growing or new medical practice to help build effective healthcare for all
patients. Bringing focus, attention to detail, and a caring smile to patients of all ages and needs.
Overview
12
12
years of professional experience
Work History
LTSS Service Coordinator/ LVN
Centene, Superior Health Services
12.2020 - Current
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Assessed customer needs and developed solutions to meet needs.
- Enhanced customer satisfaction by efficiently addressing and resolving service issues.
QA/LVN
Bee First Primary Home Care & Hospice
04.2018 - 10.2020
- Hospice Quality Assurance
- Review/audit nurses documentation
- Review HIS measures
- Review/audit diagnosis codes
- Review/audit referrals and Face to Face encounter reports
- Review compliance with Medicare requirements and .JACHO/CHAPS standards
- Training nurses on new procedures and ensuring state requirements
- Field work as needed
Office Manager/Case Manager/LVN
Merida Home Health
12.2013 - 04.2018
- Crisis Manager
- Able to delegate, interview, hire and terminate
- Task & goal oriented
- Responsible for internal and external complaints
- Process/Distribute payroll for San Antonio office
- Responsible for scheduling /visit verification
- Hospice Quality Assurance
- Responsible for overseeing the Durable Medical Equipment
- Responsible for overseeing the Medical Supplies
- Performing nursing duties in the field, lab draws and wound care
LVN/Pool
Warm Springs Rehabilitation Hospital
02.2013 - 12.2013
- Responsible for the nursing care of patients during their rehab after surgery
- Perform appropriate components of initial and ongoing patient assessment
- Assess vital signs
- Provide assistance to MD/Family Nurse Practitioner on ordered treatments to include: wound care, administer
- vaccines, start Foley Catheters, EKG, Urine test and phlebotomy lab work
- Administer medication and document as required by applicable policies and procedures
- Responsible to perform diagnostic and therapeutic interventions within scope of practice and facility standards
- Provide patient care by following clinic protocol
Charge Nurse/LVN
Northgate Health And Rehabilitation Center
07.2012 - 02.2013
- Responsible for nursing care residents
- Perform appropriate components of initial and ongoing patient assessment
- Assess vital signs
- Administer medication and document as required by applicable policies and procedures
- Provide assistance to MD/Family Nurse Practitioner on ordered treatments to include: wound care, administer
- vaccines, start Foley Catheters, urine test
- Provide patient care by following clinic protocol
Education
LVN - Nursing
Galen College of Nursing
San Antonio, TX2011
Skills
- Home Health
- Hospice
- Rehabilitation
- Nursing Home
- Strong ability to establish and maintain effective
working relationships with the staff, patients and
patients' families, leadership experience - Proficiency in basic computer data entry skills,
Medical software, Microsoft Word, Microsoft Excel,
and email experience - Demonstrate leadership qualities such as dedication
and integrity
Timeline
LTSS Service Coordinator/ LVN
Centene, Superior Health Services
12.2020 - Current
QA/LVN
Bee First Primary Home Care & Hospice
04.2018 - 10.2020
Office Manager/Case Manager/LVN
Merida Home Health
12.2013 - 04.2018
LVN/Pool
Warm Springs Rehabilitation Hospital
02.2013 - 12.2013
Charge Nurse/LVN
Northgate Health And Rehabilitation Center
07.2012 - 02.2013
LVN - Nursing
Galen College of Nursing
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