Tammy Maloy
Greenway Health LLC
Myrtle Beach,SC
1
Certification
18
years of professional experience
Poised, professional personality and telephone etiquette skills. Experienced in general office procedures. Proficient in the latest computer software packages. Possess excellent interpersonal, analytical, and organizational skills. Billing and accounting experience including monthly closing process.
Work History
RCM
3 Years 8 Months- Demonstrated respect and friendliness to all team members.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
AR Representative
1 Year 2 Months- Contacted clients to resolve past due balances and reactivate accounts
- Calculated buyout amounts for clients based on agreements.
- Discussed tailored payment plans with clients to meet financial needs
Accounting Assistant
10 Months- Reviewed general ledger entries to ensure accuracy and compliance with accounting standards.
- Input financial data and generated reports using SAP Database to support financial analysis.
- Reported and updated financial records in ledgers and journals to maintain accurate financial documentation.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable. Assessed data and information to verify entry, calculation and billing code accuracy
Business Manager
1 Year 8 Months- Processed payroll for employees in Human Resources department.
- Completed month-end financial processing for accurate reporting.
- Payments and Billing.
- Aggregated and analyzed administrative cost data to prepare budgets for corporate management.
- Optimized systems for payment collections, AP/AR, deposits, and recordkeeping, enhancing overall financial operations. Processed bi-weekly payroll for 25 employees, ensuring timely and accurate compensation.
Pharmacy Technician II
10 Months- Verified patient data and billing information, resolving erroneous bills caused by system errors to ensure accurate billing.
- Executed pharmacy operations with a focus on accuracy, efficiency, and quality service to support patient care.
- Counted, measured, and compounded medications according to standard procedures, ensuring compliance and patient safety.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Call Center Representative II
7 Years- Maintained in-depth understanding of product information to provide knowledgeable responses to diverse customer inquiries.
- Educated customers on company systems, form completion and access to services.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
- Addressed customer concerns with empathy, resolving issues swiftly to promote a superior customer experience.
Education
Associates Degree - Accounting
07/2008
No Degree - Software Specialist
Skills
Life/Disability Insurance
Payroll processing
Analytical Analysis
General Ledger Management
Financial Reporting
Data Entry
Microsoft Office
Time Management
Contract Management
Vendor management
Payroll oversight
Customer Relations
Self-motivated
Certification
- FLMI, Berkshire Life Insurance Company - 2001
Timeline
RCM
Greenway Health LLC
11.2022 - 07.2026Read More
AR Representative
Greenway Health LLC
09.2021 - 11.2022Read More
Accounting Assistant
Fresh American
11.2020 - 09.2021Read More
Business Manager
Townsquare Media
02.2019 - 10.2020Read More
Pharmacy Technician II
BHS
03.2018 - 01.2019Read More
Call Center Representative II
Berkshire Bank
06.2008 - 06.2015Read More
Mildred Elley Business School
No Degree from Software Specialist
Read More
University of Phoenix
Associates Degree from Accounting
Read More