Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy McKinney

Bossier City,LA

Summary

Dynamic and dedicated professional with a proven track record at Walmart, excelling in customer service and efficient multitasking. Recognized for enhancing customer satisfaction through patience and empathy, while adeptly managing cash handling and technical issues as a Slot Attendant at Eldorado Casino. Quick learner committed to fostering positive guest experiences.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

18
18
years of professional experience

Work History

Front End Cashier

Walmart
10.2020 - Current
  • Provided prompt and friendly customer service during transactions.
  • Operated cash register accurately, ensuring efficient payment processing.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area to enhance shopping experience.
  • Adapted quickly to new technology systems for improved transaction speed.
  • Resolved customer complaints by listening actively and offering solutions promptly.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Approached every question or concern with calm and level-headed approach.

Slot Attendant

Eldorado Casino
09.2007 - 08.2020
  • Monitored gaming machines for optimal performance and compliance with regulations.
  • Assisted patrons with machine operations and resolved technical issues efficiently.
  • Conducted routine maintenance checks to ensure equipment functionality and safety standards.
  • Trained new staff on operational procedures and customer service techniques.
  • Collaborated with team members to enhance guest experiences through proactive service.
  • Engaged with guests to foster a welcoming environment and promote loyalty programs.
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.

Education

GED -

Bossier High School
Bossier City, LA

Skills

  • Quick learner
  • Excellent customer service
  • Patience and empathy
  • Strong communication skills
  • Efficient multitasking
  • Basic computer literacy

Timeline

Front End Cashier

Walmart
10.2020 - Current

Slot Attendant

Eldorado Casino
09.2007 - 08.2020

GED -

Bossier High School

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Tammy McKinney