Certificate - Certified Nurses Aide
College of Southern Idaho
10.2023 - 03.2024
Tammy Millsap
Certified Nurses Aide
Twin Falls,ID
Timeline
Certificate - Medication Assistance
College of Southern Idaho
09.2023 - 09.2023
Direct Support Professional Caregiver
Direct support (Tenille Wilson)
04.2020 - Current
Care giver
Caring Hands Home Care
12.2017 - 04.2024
manager
Pioneer Club
01.2002 - 05.2016
Associates - Child Develpment
Boise State University
01.1994 - 05.1995
Work History
Direct Support Professional Caregiver
Direct support (Tenille Wilson)
Twin Falls, ID
04.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Managed challenging situations with empathy, patience, and effective problem-solving skills leading to positive outcomes for both clients and team members.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
Care giver
Caring Hands Home Care
Twin Falls, ID
12.2017 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
manager
Pioneer Club
Twin Falls, ID
01.2002 - 05.2016
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Education
Certificate - Certified Nurses Aide
College of Southern Idaho
Twin Falls, ID 10.2023 - 03.2024
Certificate - Medication Assistance
College of Southern Idaho
Twin Falls, ID 09.2023 - 09.2023
Associates - Child Develpment
Boise State University
Boise, ID 01.1994 - 05.1995
Skills
- Advertising Techniques
- Order Taking
- Money Handling
- Stocking and Replenishing
- Time Management Skills
- Till Counting
- Cash Management
- Team Leadership
- Staff Management
- Customer Relationship Management
- Companionship and Emotional Support
- Care Plan Assessment
- Meal Planning and Preparation
- Client Documentation
- Household Chores
Work Preference
Work Type
Full TimeWork Location
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