Tammy Odom
Coram,NY
Summary
Numerous Training Certifications available upon request
Overview
19
19
years of professional experience
Work History
Retired Accounts Representative
Internal Revenue Service, IRS
12.2019 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Office Operations Supervisor
US Census Bureau
12.2018 - 12.2019
- Supervising daily operations of payroll, personnel, and other administrative documents; supporting field operations, develops work scheduled, oversee assignment preparation and tracking, conducts quality checks, data entry.
- Answering of phones and conduct phone interviewing for hiring
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Analyze employment-related data and prepare required reports.
- Contact job applicants to inform them of the status of their applications.
- Develop or implement recruiting strategies to meet current or anticipated staffing needs.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
- Fingerprinting applicants and responsible for new hire badges
Home Care Representative
Horizon Home Care Inc
01.2016 - 02.2019
- Responsible for Field work by email appointments. Assist and go into potential Consumer and Aides home to assign to services and or work. Assuring all forms are signed and filled out correctly and orientate on the Home Services program of CDPAP. Identify and resolve problems and clearly communicate the action associated with the encountered problems. Prepare, review paperwork and scan and send over to agency when completed. Notarize the I-9 form when necessary as authorized representative. Assist with hiring process for potential CDPAP Aides
House Manager
Outreach Inc.
01.2004 - 06.2010
- Oversee rules and regulations to ensure the smooth and orderly operation of dormitory programs. Identify and resolve problems and clearly communicate the action associated with the encountered problem and solution
- Provide emergency first aid and summon medical assistance when necessary.
- Mediate interpersonal problems between residents, also staff. Responsible for supervising and reiterating administrative activities as well as client activities
- Make regular rounds to ensure that residents areas are safe and secure.
- Communicate with other staff to resolve problems with individual clients, in a team setting to meet client needs and explore secure support for the client
- Counsel residents in the handling of issues such as family, financial, and educational problems
- Collaborate with counselors to develop programs that address the needs of individual residents. Evaluating Staffing case notes to ensure individual needs are being met and assessed and addressed
- Develop and coordinate educational programs for residents, within a team setting
- Develop program plans for individuals or assist in plan development. Maintaining client records and staff to Oasis and CARF standards
- Provide requested information on students' progress and the development of case plans.
- Administer, coordinate, and recommend disciplinary and corrective actions.
- Supervise, train, and delegate work to subordinates. Evaluate residence hall staff, including resident assistants, participants in work-study programs and other support services
- Client budgeting and reviewing and submitting to bookkeeping department
- Overseeing the ordering and receiving of supplies
Education
Community Health Human Services Counseling
ST. JOSEPHS COLLEGE
Patchogue, NY05.2010
C.A.S.A.C Alcohol Substance Abuse Counseling
OUTREACH TRAINING INSTITUTE
Woodhaven, NY04.2001
Skills
- Multi task worker
- Team Player
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
Timeline
Retired Accounts Representative
Internal Revenue Service, IRS
12.2019 - 03.2023
Office Operations Supervisor
US Census Bureau
12.2018 - 12.2019
Home Care Representative
Horizon Home Care Inc
01.2016 - 02.2019
House Manager
Outreach Inc.
01.2004 - 06.2010
C.A.S.A.C Alcohol Substance Abuse Counseling
OUTREACH TRAINING INSTITUTE
Community Health Human Services Counseling
ST. JOSEPHS COLLEGE