Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Ott

Valencia,CA

Summary

I have been a primary caregiver for senior parent over the past several years do to a significant injury at his home. I have developed stronger communication skills and knowledge around health care with Doctors and Medical Administration. I love to assist and grow relationships with people for a more fulfilling healthy life style especially for my own personal growth.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Caregiver for Parent

Self
Valencia
08.2021 - Current
  • Coordinate care for my parent while living in an Skilled & Assisted Living Facilities.
  • Assist with staff from doctors orders and prescriptions to ensure medications are given in timely manner for health
  • Scheduled all medical appointments and transportation in needed locations
  • Communicate with multiple agencies for resolutions with health insurance coverage needs
  • Follow up with dietary nutritional that need to be followed with doctors guideline for healthy recovery

Server

The Odyssey Restaurant
Granada Hills, CA
11.1997 - 08.2021
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Delivered food from the kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Monitored dining rooms for safety and customer needs.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Informed customers about specials, upselling additional food and drink items.

Server

Romano's Macaroni Grill
Stevenson Ranch, CA
06.1997 - 06.1998
  • Welcomed and greeted guests in timely manner to ensure best experience with personable attitude and brought beverage and food orders while dining.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Promoted Chefs creations, specialty drinks, appetizers and desserts to optimize sales growth.
  • Checked with guests to determine satisfaction of meals promptly and taking action to necessary needs to correct any problems.
  • Maintained accuracy while handling payments, giving change and printing payment receipt to customers.
  • Developed strong and lasting relationships with guests for great experiences to promote growing sales

Education

High School Diploma -

Chatsworth High School
Chatsworth, CA
06-1982

Some College (No Degree) - General Studies

College of The Canyons
Valencia, CA

Skills

  • Service Oriented
  • Communicator
  • Attention to Details
  • Physical Endurance
  • Adaptability
  • Food Safety Standards
  • Team Player
  • Time management
  • Dependable and Responsible

Certification

  • California Version COVID-19 Training certification
  • California Responsible Beverage Service Certification
  • Food Handlers Essentials Course Certification
  • California Department of Fair Employment and Housing Sexual Harassment Training Certifications

Timeline

Caregiver for Parent

Self
08.2021 - Current

Server

The Odyssey Restaurant
11.1997 - 08.2021

Server

Romano's Macaroni Grill
06.1997 - 06.1998

High School Diploma -

Chatsworth High School

Some College (No Degree) - General Studies

College of The Canyons

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Tammy Ott