TAMMY PRASNIK
Dispatch Supervisor
San Antonio,TX
Summary
Logistics expert focused on team collaboration and achieving results. Skilled in coordinating complex schedules, managing resources efficiently, and maintaining high operational standards. Known for reliability, adaptability, and effective communication in dynamic environments. Prepared to drive success and ensure smooth operations in a fast-paced setting
Overview
17
17
years of professional experience
Work History
Driver
Veho
San Antonio, USA
03.2025 - Current
- Deliver an average of 90 packages daily across assigned route, ensuring timely and accurate distribution.
- Organize and sequence 90+ packages per route to optimize delivery efficiency and minimize transit time.
- Resolve customer inquiries and delivery issues through professional service interactions, maintaining high satisfaction rates.
- Coordinate daily schedule to complete route deliveries within designated timeframes while adhering to safety protocols.
- Execute order-specific instructions for 90+ daily deliveries, ensuring compliance with customer requirements.
- Monitored adherence to operational procedures during 9-hour shifts, executing route adjustments with GPS and handheld scanner technology to achieve 100% safety compliance and maintain a delivery accuracy rate exceeding 99% over a 12-month period.
Outbound Night Dispatch Supervisor
Basse Truck Line
San Antonio, USA
03.2024 - 03.2025
- Supervised 9 night drivers across 3 terminals while coordinating scheduling and dispatch operations for 11 morning drivers.
- Maintained precise documentation to ensure 100% DOT compliance during audits and regulatory reviews.
- Partnered with warehouse staff across 3 terminals to optimize accurate transfer of merchandise on trucks.
- Coordinated schedules for 20 drivers to ensure optimal coverage of daily workload and adjusted quickly to changing operational demands.
- Communicated with drivers and warehouse personnel to coordinate timely delivery of goods and materials across multiple terminals.
- Evaluated and adjusted over 24 routes including LTL and TL based on daily needs, available workers, traffic hazards, and weather conditions.
Traffic Admin
PepsiCo Frito Lay
San Antonio, USA
11.2022 - 03.2024
- Cross-checked data between 35 OTR drivers' trip sheets and PeopleNet, adjusting system entries as needed for precision.
- Collaborated with 35 drivers and warehouse staff to establish precise dispatch schedules and optimize route coordination.
- Supported drivers in handling unexpected challenges and resolving operational issues to maintain delivery timelines.
- Executed comprehensive payroll duties for 35 OTR drivers encompassing travel logs, holiday disbursements, and sickness pay structuring.
- Streamlined vacation scheduling by implementing shared calendar system for drivers, improving team visibility and reducing scheduling conflicts.
Logistics Coordinator / Transportation Supervisor
NFI Industries
San Antonio, USA
10.2016 - 08.2022
- Ensured precision in data entered within TMW and Oracle systems for 39 drivers across San Antonio and Corpus Christi locations.
- Served as primary liaison for interactions between 39 drivers, dispatch teams, and clients across two operational locations.
- Scheduled and managed daily assignments for 39 drivers to ensure streamlined operations and optimal resource allocation.
- Communicated delivery timelines and possible setbacks to customers effectively, maintaining high satisfaction rates.
- Trained 10 employees on dispatch logistics procedures and conducted orientation for 20+ new drivers, promoting operational consistency.
- Implemented comprehensive safety procedures for 39 drivers across two locations over a 12-month period, leveraging TMW and Oracle systems to ensure 100% compliance with DOT regulations and reduce incident rates by 18%.
- Supervised the daily activities and route adherence of 39 drivers over two Texas locations for 12 months, utilizing TMW and Oracle software to maintain on-time delivery KPIs above 95%.
- Implemented rigorous maintenance procedures for delivery vehicles during daily inspections, reducing mechanical issues by 30% over a 12-month period and sustaining uninterrupted service with electronic inspection checklists.
Funeral Director Assistant/Apprentice
Peace of Mind Funeral & Cremation
West Milwaukee, USA
03.2009 - 09.2013
- Conveyed deceased individuals from point of origin to final destination at a funeral home.
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Supported arrangement and execution of around 350 funeral and memorial services yearly, coordinating logistics between staff, vendors, and bereaved families to ensure seamless proceedings during emotionally sensitive times.
- Facilitated the completion of legal and regulatory paperwork, coordinating with healthcare providers and government agencies to ensure timely processing of death certificates, permits, and related documentation.
Education
Deans List - Mortuary Science
San Antonio College
San Antonio, TX 09.2021 - 09.2021
Skills
- Transportation management proficiency
- Proficient in customer service interactions
- Accurate payroll administration
- Schedule coordination
- Extensive experience in Microsoft Office suite
- Skilled in problem resolution
- Adept at maintaining composure under pressure
- Excellent communication
- Safety compliance
- Fleet management
- Dispatch coordination
- Training and mentorship
- Conflict resolution
- DOT compliance
- Verbal and written communication
Certification
Hazmat Certification
Timeline
Driver
Veho
03.2025 - Current
Outbound Night Dispatch Supervisor
Basse Truck Line
03.2024 - 03.2025
Traffic Admin
PepsiCo Frito Lay
11.2022 - 03.2024
Deans List - Mortuary Science
San Antonio College
09.2021 - 09.2021
Logistics Coordinator / Transportation Supervisor
NFI Industries
10.2016 - 08.2022
Funeral Director Assistant/Apprentice
Peace of Mind Funeral & Cremation
03.2009 - 09.2013