Hardworking professional well-versed in mobile and stationary surveillance. Extensive background in using diverse investigative and documentation tools. Knowledgeable about securing information, documenting findings and writing detailed reports.
Overview
20
20
years of professional experience
Work History
Surveillance Investigator-HIV/STD
City Of Houston Health Department
06.2020 - Current
Achieved successful case resolutions by conducting thorough background research and gathering evidence.
Conducts surveillance related to disease outbreaks and/or bio-terrorism activities and interview patients and medical facilities.
Collects, evaluates and analyzes data from investigations and surveillance.
Present findings and complies reports for review by the supervisor and manager.
Analyzes trend indicators of potential emergency public health events.
Performs field investigation activities related to disease outbreaks and/or suspected bio-terrorism activity as instructed by Epidemiologists and/or Epidemiologist Supervisor, and is available twenty-four hours a day, seven days a week to respond to suspected outbreaks.
Collects and analyzes data and prepares reposts on investigative activities and findings to be reviewed by Epidemiologists and/or Epidemiologist Supervisor.
Acts as a liaison to medical facilities and other governmental agencies involved in surveillance activities and projects.
Establishes rapport with staff at these agencies.
Identifies concerns and reports them to the Staff Epidemiologists and/or Epidemiologist Supervisor.
Assists Epidemiologists in developing preventive measures and intervention in controlling disease outbreaks and/or bio terrorism activities.
Performs other duties assigned by Epidemiologists and/or Epidemiologist Supervisor.
Enrollment Coach II
Texas State Technical College
03.2018 - 07.2019
Enhanced client success by developing personalized coaching strategies and setting achievable goals.
Established trust with clients through active listening, empathy, and effective communication techniques.
Improved client accountability and progress tracking by implementing regular check-ins and progress updates.
Assisted clients in overcoming obstacles by identifying potential barriers and creating actionable solutions.
Collaborated with fellow Success Coaches to share best practices, resources, and insights for better coaching outcomes.
Conducted workshops on a variety of topics such as time management, goal setting, and effective communication to foster client success.
Retained high level of professionalism while navigating sensitive conversations with clients around personal challenges or setbacks.
Documented behaviors, treatments and non-compliance issues.
Helped students develop organizational, time management and study skills.
Advocated for students to access available resources.
Assisted students in exploring and selecting career paths.
Advised students on educational, career and social opportunities.
Monitored student progress to drive successful academic outcomes.
Assistant Textbook Buyer
San Bernardino Valley School District
02.2004 - 07.2016
Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Streamlined purchasing processes by implementing efficient systems and procedures for order management.
Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
Collaborated with internal stakeholders to understand their needs, ensuring accurate product specifications were met in all purchases.
Managed budgets effectively by tracking expenses, analyzing variances, and making adjustments as needed to stay within financial targets.
Mitigated risks associated with supply chain disruptions by developing contingency plans and maintaining a diverse supplier base.
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Implemented data-driven strategies to optimize purchasing decisions based on historical trends and market fluctuations.
Education
Master of Science - Psychology
University of Phoenix
Tempe, AZ
01.2009
Bachelor of Arts - Human Development
California State University - San Bernardino
San Bernardino, CA
03.2003
Skills
Interviewing Expertise
Interviewing Skills
Evidence Gathering
Documentation Proficiency
Public records search
Time management
Activity Monitoring
Identity verification
Timeline
Surveillance Investigator-HIV/STD
City Of Houston Health Department
06.2020 - Current
Enrollment Coach II
Texas State Technical College
03.2018 - 07.2019
Assistant Textbook Buyer
San Bernardino Valley School District
02.2004 - 07.2016
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Human Development
California State University - San Bernardino
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