Dynamic HR professional with extensive experience in employee onboarding, training, and recruitment strategies. Proven track record in enhancing workplace culture and ensuring compliance with employment laws.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Assistant Human Resources Manager
Dollar Tree Distribution Center
Olive Branch, Mississippi
09.2007 - Current
Managed employee onboarding and orientation processes for new hires.
Developed and maintained employee records in HR information systems.
Assisted in resolving employee relations issues through effective communication, enhancing workplace morale and employee satisfaction.
Implemented company policies to promote a positive workplace culture.
Collaborated with management on workforce planning and staffing needs.
Facilitated exit interviews to gather feedback from departing employees, informing retention strategies and workplace improvements.
Audited payroll records to ensure accuracy of information submitted by employees.
Developed and maintained job descriptions, employee handbooks and organizational charts.
Developed system for tracking employee attendance patterns to identify trends and improve workforce management.
Prepared orientation materials for newly hired personnel.
Reviewed resumes from external applicants against job requirements to determine suitability for open positions.
Oversaw employee benefits administration, ensuring accurate enrollment and communication.
Delivered employee orientation sessions detailing company policies, job descriptions and milestones.
Ensured compliance with federal, state and local employment laws.
Performed background checks on potential new hires.
Provided guidance and advice to employees regarding personnel matters such as grievances, disciplinary actions and performance issues.
Maintained accurate records of all HR-related documents such as contracts, job postings and personnel files.
Developed and implemented effective recruitment strategies to attract qualified candidates.
Managed employee relations activities including counseling employees on work related issues.
Responded to inquiries from internal stakeholders regarding human resources policies, procedures and regulations.
Analyzed labor market conditions to identify salary ranges for various positions.
Reported on workplace health and safety compliance to superiors.
Scheduled meetings with employees to address concerns and grievances.
Managed compensation, insurance and vacation days within employee benefits programs.
Coordinated employee benefits programs, including health insurance and retirement plans.
Human Resource Administrative Assistant
Dollar Tree Distribution Center
Olive Branch, Mississippi
06.2023 - 01.2024
Managed employee onboarding processes and documentation for new hires.
Coordinated training schedules and materials for staff development programs.
Maintained employee records and files with a focus on accuracy and confidentiality.
Supported recruitment efforts by screening resumes and scheduling interviews.
Organized company events to enhance employee engagement and boost morale.
Prepared reports on employee absences, turnover rates, recruitment activities and other areas of interest.
Maintained office supplies inventory to ensure smooth operational flow.
Conducted onboarding sessions with new hires to ensure they understand company policies and procedures.
Assisted in the development of human resources policies, procedures and programs.
Submitted monthly, quarterly, and weekly reports to management for mandatory reporting.
Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
Assisted with employee termination process to drive consistency and reduce discrimination claims.
Provided guidance on personnel matters such as disciplinary actions, terminations or promotions.
Reconciled payroll accounts to keep accurate accounting records for tax filing and measuring financial health.
Optimized traceability, developing organizational filing systems for confidential employee records and reports.
Provided administrative support to HR staff by scheduling meetings and managing calendars.
Created, organized, and maintained employee personnel files to keep sensitive data secure.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation, and benefits processes.
Conducted exit interviews with departing employees to determine reasons for leaving the organization.
Processed new hire paperwork, ensuring accuracy of data entry into HRIS system.
Managed employee attendance tracking systems using timekeeping software applications.
Answered incoming calls from employees regarding inquiries about benefits or payroll issues.
Maintained confidential files for employees, health benefits, payroll records and other related documents.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Assisted with planning, organizing and coordinating company events.
Organized and attended hiring events and participated in job fairs to network with potential candidates.
Posted job announcements and pre-screened applicants to candidates for available positions.
Assisted with payroll preparation by collecting timekeeping information and processing reports.
Organized company-wide events, including team buildings and annual parties.
Managed confidential employee information with discretion and integrity.
Oversaw recruitment processes, including posting job ads, screening applications, and coordinating interviews.
Provided administrative support for HR projects and initiatives.
Participated in HR training and workshops to improve skills and knowledge.
Provided administrative support to the HR department, including document preparation and calendar management.
Updated HR databases with employee changes in position, salary, and personal information.
Supported HR projects, such as employee satisfaction surveys and exit interviews.
Facilitated new hire orientations and employee training sessions.
Coordinated communication with external partners like insurance vendors and recruitment agencies.
Administrative Assistant
Dollar Tree Distribution Center
Memphis, Tennessee
06.1997 - 05.2000
Managed daily office operations and ensured efficient workflow.
Implemented office procedures to enhance productivity and organization.
Coordinated schedules, meetings, and travel arrangements, ensuring timely and organized execution for staff.
Maintained inventory of office supplies and placed orders for replenishment.
Supported HR functions by onboarding new employees and managing records.
Developed communication strategies that enhanced team collaboration and engagement across departments.
Oversaw vendor relationships and negotiated service agreements effectively.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Maintained office organization to support operational efficiency and professional standards.
Supervised staff members, organized schedules and delegated tasks.
Reviewed files and records to obtain information and respond to requests.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Coded and entered daily invoices with in-house accounting software.
Provided training to new hires on office policies and procedures.
Created spreadsheets in Excel to track data such as vacation requests, sick days.
Provided administrative support to management team including preparing reports and presentations.
Implemented and maintained company protocols to facilitate smooth daily activities.
Ensured compliance with applicable laws regarding employment practices.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Prepared agendas for board meetings along with taking minutes during sessions.
Maintained confidential records relating to personnel matters.
Assisted in recruiting, onboarding and training new employees.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Researched and prepared reports required by management or governmental agencies.
Office Manager
Saulsberry Transportation
Memphis, Tennessee
01.1994 - 03.1997
Managed daily office operations, optimizing workflow for improved productivity.
Maintained inventory of office supplies and ordered supplies.
Supported HR functions by onboarding new employees and managing records.
Oversaw vendor relationships and negotiated service agreements, securing favorable terms.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed office inventory and placed new supply orders.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Monitored payments due from clients and promptly contacted clients with past due payments.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Reviewed files and records to obtain information and respond to requests.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Managed office budget, ensuring effective allocation of resources for inventory and vendor services.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Developed and implemented office policies and procedures.
Provided training to new hires on office policies and procedures.
Provided administrative support to management team including preparing reports and presentations.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Automated office operations for managing client correspondence, payment schedules and data communications.
Prepared agendas for board meetings along with taking minutes during sessions.
Negotiated contracts with vendors, securing favorable terms and cost savings.
Maintained confidential records relating to personnel matters.
Assisted in recruiting, onboarding and training new employees.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved customer complaints or answered customers' questions.
Guided employees in handling difficult or complex problems.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Developed work schedules according to budgets and workloads, covering priority tasks.
Interpreted and explained work procedures and policies to brief staff.
Recruited, interviewed and selected employees to fill vacant roles.
Recommended solutions related to staffing issues and proposed procedural changes to managers.
Warehouse Worker
American Metal
Olive Branch, Mississippi
01.1993 - 10.1996
Collaborated with team members to enhance efficiency of warehouse operations.
Inspected incoming materials for quality and compliance standards.
Maintained cleanliness and organization to support safety and workflow in the workspace.
Used pallet jacks to move items to and from warehouse locations.
Packaged items carefully using protective materials like bubble wrap or foam sheets.
Organized warehouse space to maximize storage capacity and accessibility of products.
Operated scanners, computers, and other equipment to track orders.
Assembled orders according to customer requests.
Education
Associate of Science - Business Administration
Southeast School of Technology
Memphis, TN
02-2004
Bachelor of Science - Human Resources Management
DeVry University
Naperville, IL
04-2026
Some College (No Degree) - Business Administration
Northwest Community College
Senatobia, MS
Skills
Employee onboarding
Human resources management
Employee training
Recruitment strategies
Data analysis
Payroll administration
Certification
Business Law
I-9 Certificate
Timeline
Human Resource Administrative Assistant
Dollar Tree Distribution Center
06.2023 - 01.2024
Assistant Human Resources Manager
Dollar Tree Distribution Center
09.2007 - Current
Administrative Assistant
Dollar Tree Distribution Center
06.1997 - 05.2000
Office Manager
Saulsberry Transportation
01.1994 - 03.1997
Warehouse Worker
American Metal
01.1993 - 10.1996
Associate of Science - Business Administration
Southeast School of Technology
Bachelor of Science - Human Resources Management
DeVry University
Some College (No Degree) - Business Administration