Hardworking and passionate job seeker with strong organizational and people skills, eager to secure entry-level customer service position. Ready to help team achieve company goals with proven ability to stay organized and professional in fast-paced environment.
Hi, I’m
Tammy Roberts
Dallas,NC
Summary
Overview
8
years of professional experience
Work History
DoorDash
Dasher/Driver
03.2023 - Current
Job overview
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customers on time and in excellent condition.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Updated account information to maintain customer records.
Hospice And Palliative Care
Certified Nursing Assistant
04.2022 - 03.2023
Job overview
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Completed activities of daily living for patients who were unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient care, interactions and any information in electronic record, medical software system.
- Checked and documented patients vitals such as temperature, blood pressure, and pulse.
- Offered an listening ear to both patient and loved ones to meet emotional and mental , as well as physical needs.
- Recognized and understood specific stages of the dying process, provided comfort-based care during vulnerable times.
Stanley Total Living Center
Certified Nursing Assistant
03.2018 - 04.2022
Job overview
- Delivered individualized patient care by recording vital signs, documenting observations, assisting with adl's, and completing range of motion with patient.
- Utilized therapeutic communication, empathy, and active listening skills to encourage and develop positive relationships with patient.
- Team player and agreed to take on additional shifts and extra hours during busy periods and holidays to help maintain proper staffing and floor coverage.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and delivered care.
Cracker Barrel Old Country Store
Waitress
02.2015 - 01.2018
Job overview
- Bussed and reset tables to keep the dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
North Gaston High SchoolDallas, NC
No Degree from Healthcare And Public Relations
University Overview
Skills
Calm and professional under pressure
- Strong communication skills
- Fast learner
- Problem solving abilities
- People skills
- Multitasking
- Strong dependability
Timeline
Dasher/Driver
DoorDash
03.2023 - Current
Certified Nursing Assistant
Hospice And Palliative Care
04.2022 - 03.2023
Certified Nursing Assistant
Stanley Total Living Center
03.2018 - 04.2022
Waitress
Cracker Barrel Old Country Store
02.2015 - 01.2018
North Gaston High School
No Degree from Healthcare And Public Relations
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