Tammy Shaw
Raleigh,NC
Summary
Dedicated Hostess experienced in delivering exceptional customer service in fast-paced hospitality environments. Demonstrated commitment to patient satisfaction and knowledgeable about patient menus. Maintained high professional standards while fostering a cheerful and organized atmosphere.
Overview
13
13
years of professional experience
Work History
Hostesses
Cape Fear Valley Health
Fayetteville, N C
07.2013 - Current
- Engaged in friendly conversation with guests to create an enjoyable atmosphere.
- Greeted patients, visitors, and families with courteous Cape Fear Valley Health services
- Assisted patients with meal selections and special dietary needs
- Delivered meal trays and checked patient satisfaction with meal service
- Coordinated with nursing and dietary teams on patient meal timing
- Answered phone calls and relayed dining requests to food service staff
- Built positive relationships with other front-of-house and kitchen staff
- Addressed customer complaints and escalated major issues to manager on duty.
- Ensured compliance with health and safety regulations at all times.
- Verified patient identification to ensure accuracy before serving meals.
Education
Douglas Bryd
Fayetteville, N CSkills
- Patient meal delivery
- Dietary order entry
- Tray assembly
- Menu knowledge
Affiliations
Before , starting Food Nutrition, I worked for Interstate Brands ( Merita Bread Company) from 1993 until they closed in 2012 .I believe when you start a job you should finish to the best of your abilities , with the intentions of moving up and retiring with the company. I recently got married in May , thats what brings me to Raleigh ( My Husband).
Accomplishments
I have been mentioned by name in several patients survey over the years of being a Hostess with Cape Fear Valley Hospital.
References
References available upon request.
Timeline
Hostesses
Cape Fear Valley Health
07.2013 - Current
Douglas Bryd