Summary
Work History
Education
Skills
References
Timeline
Generic

Tammy Smith

Laramie,Wyoming

Summary

Dynamic professional with extensive experience in customer service and facility maintenance, notably at the University of Wyoming. Proven ability to enhance guest satisfaction and ensure safety compliance. Skilled in blood collection and team leadership, consistently delivering quality care and maintaining high standards in cleanliness and organization.

Work History

Custodian

University of Wyoming
Laramie, Wyoming
12\2012 - 08\08\25
  • Maintained cleanliness of classrooms, hallways, and restrooms throughout the facility
  • Operated floor cleaning equipment to ensure polished surfaces in common areas.
  • Sanitized high-touch surfaces to promote health and safety protocols.
  • Operated cleaning equipment effectively for various floor types.

Assistant Manager

Sears Hometown & Outlet Stores Inc.
Laramie, Wyoming
06\07 - 12\12
  • Implemented customer service protocols to enhance guest satisfaction experience.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives. I sold appliances, managed store, did register transactions, opened closed store, developed appliance estimates for local contractors

Phlebotomist

Ivinson Hospital
Laramie, Wyoming
05\1999 - 06\2007
  • Maintained a clean, safe, and organized work environment.
  • Verified patient information prior to specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Adhered to HIPAA guidelines regarding patient privacy.
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Provided excellent customer service while interacting with patients.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Maintained fully-stocked phlebotomy cart, carrier and station.

Cashier

Albertsons
Jackson, Wyoming
1997 - 1999
  • Processed customer transactions using point-of-sale systems.
  • Managed cash register and balanced cash drawer daily.

Sales Clerk cashier

Gifts of the Earth
Jackson, Wyoming
1992 - 1997
  • Assisted customers in locating products and answering inquiries about merchandise.
  • Processed transactions accurately using point-of-sale systems and cash registers.
  • Maintained store cleanliness and organized product displays for customer accessibility.
  • Collaborated with team members to restock shelves and manage inventory levels.
  • Greeted customers and responded to inquiries in a professional manner.
  • Responded to customer questions about products and services.
  • Stocked shelves with merchandise ensuring adequate inventory levels were maintained.
  • Processed payments and bagged items for customer check out.

Contract Cleaned

Cowboy Bar
Jackson, Wyoming
1990 - 1999
  • Cleaned and sanitized bar areas, ensuring a safe environment for patrons.
  • Maintained cleanliness of restrooms, replenishing supplies as needed.
  • Removed trash and recyclables, promoting a tidy and welcoming atmosphere.
  • Operated cleaning equipment, including vacuums and floor scrubbers efficiently.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors. Waxed and polished the dance floor

Education

High School Diploma -

Laramie SeniorHigh
Laramie, WY

Skills

  • Patient care support
  • Data organization and compliance
  • Training facilitation
  • Sanitation standards adherence
  • Maintenance and repair expertise
  • Efficiency in time management
  • Financial transaction processing
  • Communication effectiveness
  • Phlebotomy proficiency
  • Customer service excellence
  • Leadership in teams

References

References available upon request.

Timeline

Custodian

University of Wyoming
12\2012 - 08\08\25

Assistant Manager

Sears Hometown & Outlet Stores Inc.
06\07 - 12\12

Phlebotomist

Ivinson Hospital
05\1999 - 06\2007

Cashier

Albertsons
1997 - 1999

Sales Clerk cashier

Gifts of the Earth
1992 - 1997

Contract Cleaned

Cowboy Bar
1990 - 1999

High School Diploma -

Laramie SeniorHigh

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Tammy Smith