Tammy Smith
PENSACOLA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Primary Operator Trainer
Crown Equipment
Greencastle
08.2022 - 06.2026
- Collaborated with team leaders to enhance training materials and methods for more effective learning.
- Assessed operator skills, providing targeted feedback to improve individual performance.
- Monitored, evaluated, and recorded training activities to ensure program effectiveness and continuous improvement.
- Provided guidance to operators in the use of equipment and machinery.
- Worked with management to develop strategies for boosting operational efficiency.
- Maintained precise records of employee training activities.
Special Education Teacher
Indiana Public Schools
Bedford
05.2000 - 08.2022
- Developed individualized education plans for diverse student needs.
- Coordinated with multidisciplinary teams for holistic student support.
- Maintained accurate records of student progress towards IEP goals.
- Implemented behavior management systems that promote positive behaviors.
- Collaborated with outside agencies providing services for students and families to deliver cohesive support.
- Supported diverse student populations through equitable instructional design and programming.
- Enhanced classroom lessons using interactive technology to engage students. using Smart Board technology and computers.
- Built relationships with students and guardians through active communication and positive feedback.
- Maintained student records in accordance with district standards.
Education
Master of Science - Educational Leadership And Management
Indiana State University
Terre Haute, IN12-2018
Skills
- Training development
- Operational efficiency
- Customer service
- Problem solving
- Team building
- Effective communication
- Microsoft Office
- Cash handling
- Payment processing
- Bank deposit preparation
Timeline
Primary Operator Trainer
Crown Equipment
08.2022 - 06.2026
Special Education Teacher
Indiana Public Schools
05.2000 - 08.2022
Master of Science - Educational Leadership And Management
Indiana State University