Tammy Souza
Littleton,CO
Summary
Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Biscuits & Berries Catering. Skilled in route planning and problem-solving, I excel in fast-paced environments, ensuring timely and accurate deliveries. A dedicated team player, I consistently contribute to seamless service and positive guest experiences, leveraging my customer service expertise for superior outcomes.
Overview
14
14
years of professional experience
Work History
Food Delivery Driver
Biscuits & Berries Catering
08.2021 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Server
Rosemary Cafe
01.2011 - 07.2021
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Metro State
Denver, COGed -
Arapahoe/ Douglas Works
Aurora, COSkills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
- Dedicated Team Player
- Route Planning
Timeline
Food Delivery Driver
Biscuits & Berries Catering
08.2021 - Current
Server
Rosemary Cafe
01.2011 - 07.2021
Metro State
Ged -
Arapahoe/ Douglas Works
Similar Profiles
Ellery QuinnEllery Quinn
Pastry Sous Chef at Biscuits And BerriesPastry Sous Chef at Biscuits And Berries
Christine KIrkChristine KIrk
Catering Staff Member(lead)/Special Events Bartender at Biscuits & Pickles Catering (on Call Staff)Catering Staff Member(lead)/Special Events Bartender at Biscuits & Pickles Catering (on Call Staff)
Noah OttoNoah Otto
Farm Hand at Teddies BerriesFarm Hand at Teddies Berries