Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Sprouse

Spotsylvania

Summary

Dynamic leader with extensive experience at Gotham Greens, excelling in team supervision and operational improvements. Proven track record in enhancing customer satisfaction through effective quality control and conflict resolution. Skilled in inventory management and compassionate care, fostering a positive environment that drives productivity and engagement.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Greenhouse Supervisor

Gotham Greens
02.2024 - Current
  • Cultivated open communication among team members through regular meetings focused on operational improvements.
  • Implemented quality control measures that led to higher customer satisfaction.
  • Maintained regulatory compliance by following local, state, and federal guidelines regarding pesticide use, water conservation, and waste disposal.
  • Ensured optimal growing conditions by maintaining proper temperature, humidity, light levels, and irrigation schedules.
  • Increased production efficiency with effective space utilization and crop rotation planning.
  • Enhanced plant growth by implementing effective greenhouse management strategies and techniques.
  • Reduced pest infestations through regular inspection and implementation of integrated pest management practices.
  • Improved crop yield by monitoring and adjusting environmental conditions in the greenhouse.

Food and Beverage Manager

Wawa
11.2021 - 01.2024

•Directed store operations including food preparation, retail sales, and customer service.

•Over saw compliance with health, safety, and sanitation standards.

•Built and motivated teams to achieve performance and sales goals.

General Manager

Hardee's Restaurant
2018 - 2021
  • Managed budget implementations, employee reviews, training, and schedules.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Reported issues to higher management with great detail.

Caregiver

Private Duty
2011 - 2018


  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care in private residences.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Guided patients to restroom to support bladder and bowel relief requirements.

Manager

Briar Patch
2000 - 2011
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Stafford Senior High
Stafford, VA

Skills

    Leadership and team supervision

    Scheduling and staff training

    Customer service excellence

    Conflict resolution and Problem-solving

    Inventory and ordering management

    Cash handling and POS system

    Food safety and sanitation

    Time management and multitasking

    Compassionate end-of-life support

    Alzeimers's and dementia care techniques

    Personal care assistance and monitoring

    Safety awareness and fall prevention

    CPR and first aid knowledge

Certification

•Servsafe Food Protection Manager Certication.

•CPR and First Aid Certification.

•Manager School Certication.

Timeline

Greenhouse Supervisor

Gotham Greens
02.2024 - Current

Food and Beverage Manager

Wawa
11.2021 - 01.2024

General Manager

Hardee's Restaurant
2018 - 2021

Caregiver

Private Duty
2011 - 2018

Manager

Briar Patch
2000 - 2011

Stafford Senior High
Tammy Sprouse