Dynamic leader with extensive experience at Gotham Greens, excelling in team supervision and operational improvements. Proven track record in enhancing customer satisfaction through effective quality control and conflict resolution. Skilled in inventory management and compassionate care, fostering a positive environment that drives productivity and engagement.
•Directed store operations including food preparation, retail sales, and customer service.
•Over saw compliance with health, safety, and sanitation standards.
•Built and motivated teams to achieve performance and sales goals.
Leadership and team supervision
Scheduling and staff training
Customer service excellence
Conflict resolution and Problem-solving
Inventory and ordering management
Cash handling and POS system
Food safety and sanitation
Time management and multitasking
Compassionate end-of-life support
Alzeimers's and dementia care techniques
Personal care assistance and monitoring
Safety awareness and fall prevention
CPR and first aid knowledge
•Servsafe Food Protection Manager Certication.
•CPR and First Aid Certification.
•Manager School Certication.