Tammy Stegall
Potawatomi Carter Casino And Hotel
Bryant,WI
26
years of professional experience
Versatile professional skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over 20 years of experience working in client-facing roles.
Work History
Security Officer
2 Years 9 Months- Ensured safety for employees and visitors through ongoing risk assessments and threat analyses, leading to a more secure environment.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Coordinated with departments to improve collaboration and enhance implementation of overall security strategies.
- Fostered positive work environment through effective teamwork and collaboration, strengthening relationships with colleagues.
Probation & Parole Agent
11 Months- Conducted thorough pre-sentence investigations, equipping judges with accurate, comprehensive information to inform sentencing decisions.
- Evaluated program effectiveness through data-driven analysis, facilitating continuous improvement in service delivery methods.
- Collaborated with multidisciplinary teams to develop individualized case plans that addressed unique needs of each offender.
- Conducted thorough pre-sentence investigations to provide judges with accurate and comprehensive information for sentencing decisions.
- Evaluated program effectiveness using data-driven approaches for continuous improvement in service delivery methods.
- Enhanced community relations by maintaining regular communication with local law enforcement, service providers, and stakeholders.
REAL ESTATE AGENT
1 Year 7 Months- Managed real estate transactions from initiation to closing.
- Successfully managed multiple offers for sellers, securing best possible outcome in each situation.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Oversaw real estate transactions from initiation to closing, ensuring seamless processes and client satisfaction.
- Negotiated multiple offers for sellers, achieving optimal outcomes in each case.
- Advised homeowners on listing prices through comparative market analysis, leading to quicker sales and positive client experiences.
- Provided exceptional support during negotiation process, advocating for clients'' best interests at all times
COMPLIANCE OFFICER
1 Year 3 Months- Assisted in developing, implementing, and monitoring compliance with internal controls and departmental policy and procedures to ensure compliance with Tribal, Federal, and state gaming regulations.
- Maintained a comprehensive log of surveillance observations to monitor suspicious activity effectively. of surveillance observations to track suspicious activity.
- Documented daily surveillance observations to maintain accurate records of monitored activities. of surveillance observations.
- Demonstrated adaptability in response to evolving industry standards, maintaining best practices in a dynamic regulatory environment.
- Conducted daily audits of gaming activities.
- Adapted to evolving industry standards while maintaining best practices in dynamic regulatory environment.
- Addressed compliance concerns by collaborating with cross-functional teams, fostering shared responsibility.
NUTRITION ASSISTANT
6 Months- Assembled nutritious meals on trays for patients with regular and modified diets, ensuring dietary compliance.
- Prepared salads, appetizers, and garnishes to enhance meal presentation and support kitchen operations.
- Assembled prepared food on trays for patients with regular and modified diets.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Maintained a clean and organized kitchen environment to uphold food safety standards.
- Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations
- Completed cleaning duties by sweeping and mopping floors, and tidying up server stations.
- Operated cash register to input orders and balanced cash register at end of shift.
Assistant Safety Director
2 Years 10 Months- Executed recruitment strategies to attract qualified drivers for the fleet.
- Executed DOT background checks and maintained driver qualification files to uphold regulatory standards.
- Monitored reports to identify claims issues and worked with adjusters to resolve problems.
- Cultivated vendor relationships for workers' compensation and property and casualty insurance programs to optimize service delivery.
- Completed DOT background checks and maintained driver qualification files.
- Monitored compliance with OSHA regulations and company policies to mitigate risk and enhance workplace safety.
Advanced Youth Counselor
8 Months- Responsible for the safety and security of juvenile offenders.
- Communicated with challenged and troubled children to exact positive impact and influence.
- Demonstrated respect towards individuals to foster a supportive environment for youth.
- Supervised youth, fostering an organized and safe environment that supported personal growth.
- Engaged with challenged and troubled children, promoting positive behavior and emotional well-being.
Correctional Officer
16 Years 2 Months- Recorded daily operational logs to track activities and incidents.
- Enforced resident behavior management protocols, documenting infractions through detailed incident reports to support facility safety.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Maintained clear and open communications with facility areas to support safe operations.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Maintained accurate records of inmate incidents or infractions using electronic databases and written logs.
- Managed high-risk situations with professionalism and composure, safeguarding the well-being of staff and inmates.
- Conducted inmate transfers, strictly adhering to security protocols to maintain order and prevent incidents.
Education
Wi Board of Realtors - Real Estate
Certified Nursing Assistant - CNA
Jail Officer Certification - Corrections
Some College (No Degree) - English Language And Literature
Associate Degree
Probation & Parole - Community Corrections
Corrections - Correctional Officer Training
Skills
Call Management
Interpersonal communication
Troubleshooting
Incident reporting
Surveillance monitoring
Crisis management
Effective communication
Positive demeanor
Analytical thinking
Call handling
Client relations
Accomplishments
- Generated $1MM in sales in 2021 substantially exceeding expectations & goals.
- Saved company $20,000 annually by finding ways to cut costs.
- Improved office organization by compiling & updating files.
- Represented executive-level management as first-point-of-contact in all communications with vendors, personnel, and clients.
Education
other,other
Timeline
Security Officer
Potawatomi Carter Casino And Hotel
11.2023 - CurrentRead More
Probation & Parole Agent
Wisconsin Department Of Corrections
05.2022 - 04.2023Read More
REAL ESTATE AGENT
Shorewest Realtors-NRL
11.2020 - 06.2022Read More
COMPLIANCE OFFICER
Potawatomi Hotel & Casino
06.2019 - 09.2020Read More
NUTRITION ASSISTANT
Aspirus Langlade Hospital
12.2018 - 06.2019Read More
Assistant Safety Director
Karls Transport
02.2017 - 12.2019Read More
Advanced Youth Counselor
Lincoln Hills
06.2016 - 02.2017Read More
Correctional Officer
Langlade County Sheriff's Department
04.2000 - 06.2016Read More
Milwaukee School of Business
Associate Degree
Read More
North Central Technical College
Some College (No Degree) from English Language And Literature
Read More
Mid-State Technical College
Jail Officer Certification from Corrections
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North Central Technical College
Certified Nursing Assistant from CNA
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Wi Realtors
Wi Board of Realtors from Real Estate
Read More
Wi Department of Corrections Training Center
Probation & Parole from Community Corrections
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Wisconsin Department of Corrections
Corrections from Correctional Officer Training
Read More