Tammy Strickland
Summerfield,North Carolina
Summary
Experienced with managing office environments and coordinating administrative tasks to support organizational goals. Utilizes strong organizational skills and effective communication to enhance team productivity. Track record of implementing efficient processes and maintaining high standard of operational excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administrative assistant position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs. Diligent Administrative assistant with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
22
22
years of professional experience
Work History
Administrative assistant
Indicor Mechanical
Greensboro, North Carolina
08.2013 - 12.2024
- Handled accounts payable and accounts receivable activities.
- Enhanced collections process for overdue accounts.
- Ensured proper delivery of departmental correspondence.
- Coordinated transfer of essential documents to sub contractors.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Administrative/Customer Service Representative
LifeGas - A Division of Linde Gas North America LLC
Greensboro, North Carolina
08.2010 - 07.2013
- Conducted collections activities for approximately 125 accounts.
- Maintained a 98% collection record
- Managed office supply inventory efficiently.
- Analyze client billing documents to resolve inquiries.
- Compiled end-of-month data for executive review.
- Managed the issuance of goods through SAP every month.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
Manager of Operations
Curves Fitness
Whitsett, NC
06.2003 - 08.2010
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Recruited membership to over 5,000 women in our community
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Collaborated with clients to identify potential barriers to achieving fitness goals.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Assisted gym members in achieving their weight loss goals by offering nutritional guidance and meal planning advice.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Education
Certificate -
On the job certification
Cary, North Carolina08.2010
Associates Degree - Early Childhood Education
GTCC
Greensboro, North Carolina05.2002
High School Diploma -
Northwest Guilford High School
Greensboro, North Carolina05.1992
Skills
- SAP System Knowledge
- Office administration
- Customer and client relations
- Professional communication
- Invoice processing
- Purchase orders organization
- Quality assurance
- Office equipment maintenance
- Report generation
References
- Debra Jackson, (336) 854-3353, Indicor@bellsouth.net, 1217 Rail Street, Greensboro, NC
- Katie Davenport, (336) 688-2048, 2408 Freeland Ridge Drive, Archdale, NC, 27263, Former Business Owner of Curves for Women
Accomplishments
- Responded to over 50 customer inquiries each day.
Timeline
Administrative assistant
Indicor Mechanical
08.2013 - 12.2024
Administrative/Customer Service Representative
LifeGas - A Division of Linde Gas North America LLC
08.2010 - 07.2013
Manager of Operations
Curves Fitness
06.2003 - 08.2010
High School Diploma -
Northwest Guilford High School
Certificate -
On the job certification
Associates Degree - Early Childhood Education
GTCC