Summary
Overview
Work History
Skills
Timeline
Generic

Tammy Sutula

Ruskin,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

15
15
years of professional experience

Work History

Tead Lead

Walmart
1208 E Brandon Blvd, FL
03.2023 - 05.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Maintained positive working relationship with fellow staff and management.
  • Resolved escalated customer complaints or queries promptly and efficiently.

Cashier

Walmart
Brandon, FL
11.2018 - 03.2023
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Built and maintained productive relationships with employees.
  • Ensured compliance with all safety regulations within the store environment.
  • Collected payments and provided accurate change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Monitored customer order process and addressed customer issues.
  • Processed sales transactions to prevent long customer wait times.

Self Checkout Host

Walmart
Brandon, FL
04.2016 - 11.2018
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Ensured that all items were accurately scanned into the system before bagging them for customers.
  • Counted and balanced cashier drawers.
  • Communicated professionally with other staff members while performing duties in an efficient manner.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Maintained cleanliness of self-checkout stations by wiping down surfaces after each use.
  • Assisted customers in scanning items and entering payment information.
  • Maintained work area and kept cash drawer organized.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Helped resolve customer complaints in a professional manner.

Cashier

Walmart
Mt Olive, NJ
06.2008 - 04.2016
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Collected payments and provided accurate change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted and balanced cashier drawers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Checked personal identifications during alcohol and tobacco sales.

Skills

  • Leadership
  • Schedule Management
  • Performance Monitoring
  • Production Monitoring
  • Invoice Verification
  • Workplace Safety
  • Performance Improvement
  • Team Supervision
  • Documentation and Reporting
  • Quality Improvement
  • Client Service
  • Cash Handling
  • Team Check-Ins
  • Coaching and Mentoring

Timeline

Tead Lead

Walmart
03.2023 - 05.2023

Cashier

Walmart
11.2018 - 03.2023

Self Checkout Host

Walmart
04.2016 - 11.2018

Cashier

Walmart
06.2008 - 04.2016

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Tammy Sutula