Tammy Swain
Noble Health Care Facility
Oklahoma City,Oklahoma
23
years of professional experience
Seasoned Director of Nursing Administration known for productivity and efficiency in task completion. Possess specialized skills in strategic planning, healthcare compliance, and staff development. Excel at communication, leadership, and problem-solving to navigate complex healthcare environments effectively. Committed to improving patient care outcomes and nursing staff satisfaction through innovative management techniques.
Work History
Director of Nursing
8 Months- Provided leadership and direction to nursing staff in the delivery of patient care.
- Facilitated interdisciplinary communication among various departments within the facility.
- Analyzed data relating to quality indicators such as infection rates and patient satisfaction surveys in order to identify areas of improvement within the organization.
- Assisted in developing strategies for improving customer service throughout the organization.
- Provided guidance to nurses regarding best practices when providing patient care.
- Monitored performance of nursing staff through observation, review of documentation and feedback from other team members.
- Reviewed medical records for accuracy and completeness.
- Developed, implemented, monitored and evaluated policies and procedures related to patient care.
- Managed employee relations issues including disciplinary actions when necessary.
- Ensured compliance with all applicable laws, regulations and accreditation standards related to healthcare services.
- Provided direct patient care as needed to make sure that there was appropriate nursing to patient ratio.
Director of Nursing Administration
2 Years 10 Months- Provided leadership and direction to nursing staff in the delivery of patient care.
- Facilitated interdisciplinary communication among various departments within the facility.
- Participated in hiring decisions for new nursing personnel.
- Analyzed data relating to quality indicators such as infection rates and patient satisfaction surveys in order to identify areas of improvement within the organization.
- Assisted in developing strategies for improving customer service throughout the organization.
- Provided guidance to nurses regarding best practices when providing patient care.
- Monitored performance of nursing staff through observation, review of documentation and feedback from other team members.
- Reviewed medical records for accuracy and completeness.
- Developed, implemented, monitored and evaluated policies and procedures related to patient care.
- Managed employee relations issues including disciplinary actions when necessary.
- Attended conferences and seminars related to healthcare management topics.
- Evaluated current trends in healthcare technology and recommended changes where appropriate.
- Ensured compliance with all applicable laws, regulations and accreditation standards related to healthcare services.
- Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
Director of Nursing Administration
1 Year 9 Months- Started the Colorado Certified Nursing Academy.
- Developed, implemented, monitored and evaluated policies and procedures related to patient care.
- Attended conferences and seminars related to healthcare management topics.
- Ensured compliance with all applicable laws, regulations and accreditation standards related to healthcare services.
- Created an orientation program for new Certified Nursing Aides that included both classroom instruction and clinical experience.
- Monitored and supervised all clinical rotations of Certified Nursing Aides.
Quality Assurance Manager
3 Years 3 Months- Conducted internal audits of processes, and systems to ensure compliance with quality standards. Audited all Nurse's notes for accuracy, compliance with all State and Federal guidelines and company policies and procedures.
- Monitored all reports infection, complaints, incidents and any issues that needed to be presented to the Governing Board and Professional Advisory Committee.
- Responsible for training new Nurses to our system and documentation.
Director Of Nursing Administrator
13 Years 1 Month- Evaluated the overall efficiency of the nursing department by conducting regular audits.
- Conducted regular training sessions for nurses on new technologies, medical treatments, and other related topics.
- Provided clinical guidance and support to nursing staff in delivering quality patient care services.
- Collaborated with physicians and other healthcare providers to develop individualized treatment plans for patients based on their needs.
- Implemented evidence-based best practices across the organization's clinical settings and monitored compliance with national standards and accreditation requirements.
- Established a system to track patient outcomes and evaluate effectiveness of nursing interventions.
- Monitored the performance of all nursing staff to ensure compliance with established protocols and regulations.
- Developed and implemented nursing policies, procedures, and standards of care to ensure patient safety and quality of care.
- Promoted a positive work environment by encouraging collaboration among staff members.
- Responded promptly to inquiries from regulatory agencies regarding complaints filed against the organization's practices or policies.
- Assessed competency of clinical staff to promote quality, continuity, and safety.
- Conducted recruitment and retention activities to develop highly skilled nursing team.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Traveled to other area offices to monitor for compliance with State and Federal Regulations, company policies and procedures.
Education
Associate of Applied Science - Nursing Administration
Skills
Clinical Leadership
Patient Safety
Staff Development
Interdisciplinary Collaboration
Budget Oversight
Quality Improvement
Process Improvements
Policy Development
Documentation And Reporting
Direct Patient Care
Clinical Operations Management
Process Improvement
Programs Development
Public Speaking
Timeline
Director of Nursing
Noble Health Care Facility
09.2025 - 05.2026Read More
Director of Nursing Administration
Human Touch Home Health Care
07.2021 - 05.2024Read More
Director of Nursing Administration
Colorado Certified Nursing Academy
07.2019 - 04.2021Read More
Quality Assurance Manager
M.G.A Home Healthcare
04.2016 - 07.2019Read More
Director Of Nursing Administrator
Maxim Healthcare Services, Inc
01.2003 - 02.2016Read More
Pueblo Community College
Associate of Applied Science from Nursing Administration
Read More