Tammy Tilton
Snohomish
Summary
Dynamic Medical Assistant with extensive experience at Evergreen Health Midwifery Care, excelling in patient care and communication. Proven ability to enhance clinic efficiency through EMR transitions and training. Skilled in phlebotomy and maintaining HIPAA compliance, while fostering a compassionate environment that prioritizes patient trust and satisfaction.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Medical Assiatant II
Evergreen Health Midwifery Care
08.2012 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept detailed records for point of care testing.
- Delivered comprehensive training to incoming employees.
- Served as superuser for Epic system.
- Facilitated clinic's transition from paper charts to three electronic EMRs.
- Ensured comprehensive documentation of medical histories.
Medical Assistant
The Center for Womens Health at Evergreen
08.1997 - 07.2012
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Clinical Nurse Supervisor
The Center for Women's Health at Evergreen
03.2008 - 12.2011
- Executed necessary medical assistant responsibilities.
- Coordinated acquisition of necessary medical supplies.
- Offered human resources support to a team of 13 MAs and RNs.
- Managed and organized monthly staff schedules.
- Conducted hiring processes, trained new employees, evaluated performance, and managed disciplinary actions.
- Optimized workflow through strategic protocol design.
- Addressed and managed patient complaints to maintain service quality.
Medical Assistant
Highline Hospital
01.1992 - 07.1997
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Front Office skills, ie. Scheduling, filing, prior authorizations and surgery scheduling.
- Performed fetal non stress tests, injections, phlebotomy and assisted in minor office procedures.
Education
MA Certification -
ETON Technical School
Federal Way, WA11.1992
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Phlebotomy
- Reliable team player
- Compassionate
- Immunization administration
- CPR
- Maintaining confidentiality
- Appointment setting
- Medical supply inventory
- Insurance authorizations
Certification
- AAMA certified
- Current CPR
Timeline
Medical Assiatant II
Evergreen Health Midwifery Care
08.2012 - Current
Clinical Nurse Supervisor
The Center for Women's Health at Evergreen
03.2008 - 12.2011
Medical Assistant
The Center for Womens Health at Evergreen
08.1997 - 07.2012
Medical Assistant
Highline Hospital
01.1992 - 07.1997
MA Certification -
ETON Technical School
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