Open To Work
Tammy Tinsley
Executive Director
Kokomo,In
Work Preference
Summary
Results-oriented manager skilled in motivating teams and enhancing business processes. Strong communicator and problem solver with a focus on delivering integrated, customer-centric solutions. Experienced in fostering collaboration among team members and developing leadership capabilities within organizations.
Overview
1
1
Certification
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Executive Director
Blair Ridge Health Campus / Trilogy Health Services
05.2020 - 08.2026
- Lead operations for a 119-bed Senior Living campus encompassing Skilled Nursing, Memory Care, Assisted Living, and Independent Living.
- Increased census from 85 to 110 residents through focused occupancy management, referral development, and operational leadership.
- Reduced employee turnover from 75% to below 30% through stronger leadership practices, staff engagement, accountability, and retention initiatives.
- Improved Great Places to Work (GPTW) results from the low 70% range to 85% range, strengthening employee engagement and workplace culture.
- Improved customer satisfaction survey results through service focused leadership, team accountability, and resident-centered initiatives.
- Achieved a deficiency-free regulatory survey in 2023, demonstrating strong compliance, clinical oversight, and survey readiness.
- Achieved 5-Star Staffing and 5-Star Quality Measures, reflecting strong staffing performance and quality outcomes.
- Reduced complaint surveys through proactive issue resolution, improved communication, and enhanced customer service.
- Improved EBITDAR through disciplined operational management, census growth, staffing optimization, and financial accountability.
- Developed and implemented organizational policies to align with healthcare regulations and best practices.
- Fostered collaboration among multidisciplinary teams to improve service delivery and patient outcomes.
Executive Director
Kokomo Healthcare/Communicare Health Services
11.2017 - 03.2020
- Manage 89 bed campus- SNF-Long & Short Term
- Developed retention program to enhance employee engagement and reduce turnover rates
- Implemented strategies to reduce employee turnover
- Streamlined complaint survey process to enhance feedback collection
- Decreased Turnover
- Reduced Complaint Surveys
Executive Director
Clearvista Lake Health Campus
05.2016 - 11.2017
- Manage a 100 bed campus – SNF & Assisted Living
- Enhanced survey results by reducing tags from 24 to 7 within one year
- Reduced complaint surveys from 15 to 2 in one year
- Implemented Improved Employee Recognition Programs
- Improved Employee Satisfaction Scores
- Improved Customer Satisfaction Scores
- Increased CMI scores from 0.98 to 1.40
- Trilogy Health Services
Interim Executive Director
Stonecroft Health Campus
11.2015 - 05.2016
- Developed a leadership team
- Built a leadership team to strengthen organizational direction
- Enhanced communication between departments to improve collaboration
- Maintained quality assurance
- Established a new relationship with local physician to help drive census
- Forged relationship with local physician to boost patient census
- Supported initiatives at Trilogy Health Services to improve operational efficiency
Assistant Administrator/HFA
Bethany Pointe Health Campus
07.2015 - 11.2015
- Coordinated operations for 150-bed campus, ensuring compliance across Memory Care, Independent Living, Assisted Living, Skilled Care, and Rehab to Home
- Supported financial management processes by tracking expenses and budgeting for various departments.
- Prepared documentation and materials for annual survey to ensure readiness and compliance
- Assisted with day to day operations to assure compliance with state and federal guidelines
- Trilogy Health Services
Legacy Neighborhood Director/HFA
Legacy@Springhurst Health Campus / Trilogy Health Services
09.2012 - 07.2015
- Managed a 35 bed Private Pay Dementia Care Unit
- Supervised 30 staff members on a daily basis
- Managed staffing budgets to ensure optimal resource allocation
- Coordinated admissions and marketing efforts to enhance community engagement
- Achieved perfect survey scores over two years by implementing best practices in care and staff training.
- Oversaw daily programming, documentation, and operations to ensure compliance and quality care
- Earned the AFA Excellence in Dementia Care Certification
- Certified Dementia Practitioner
- Earned certification as a Dementia Practitioner to enhance skills in providing specialized care for dementia patients.
Administrator
Twin City Healthcare / Magnolia Health Services
08.2010 - 09.2012
- Oversaw operations of 75-bed Medicaid/Medicare facility
- Managed patient scheduling and coordinated staff assignments to optimize operational efficiency.
- Oversaw administrative processes, ensuring compliance with healthcare regulations and standards.
- Developed and maintained electronic health record systems to streamline data management.
Administrator
Stonebrooke Rehabilitation Centre & Suites
01.2010 - 01.2008
- Oversaw operations of 152-bed Medicaid/Medicare facility
- Magnolia Health Services
- Managed administrative operations to ensure compliance with healthcare regulations and policies.
- Coordinated scheduling for medical staff, optimizing resource allocation and patient care efficiency.
- Developed and maintained electronic health record systems, enhancing data accuracy and accessibility.
Education
No Degree - Masters in Healthcare Administration
Purdue Global
West Lafayette, IN 05.2023 - Current
B.S. Degree Recreation Management - Minor: Business/Health & Safety
Indiana Wesleyan University
Marion, Indiana05.1995
Health Facility Administrators License - undefined
01.2008
Social Service Designee - undefined
01.2005
Skills
- Regulatory compliance
- Operations management
- Budgeting and financial management
- Program oversight
- Program coordination
- Strategic development
- Staff management
- Community outreach
Accomplishments
- AHCA Bronze Quality Award
- U.S. News & World Report's Best Nursing Homes for 2026 - Blair Ridge Health Campus - Short-Term Rehabilitation
- 5-Star Staffing & Quality Measures
Certification
- CMS Targeted COVID-19 Training for Nursing Home Management
- CDC Nursing Home Infection Preventionist Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
No Degree - Masters in Healthcare Administration
Purdue Global
05.2023 - Current
Executive Director
Blair Ridge Health Campus / Trilogy Health Services
05.2020 - 08.2026
Executive Director
Kokomo Healthcare/Communicare Health Services
11.2017 - 03.2020
Executive Director
Clearvista Lake Health Campus
05.2016 - 11.2017
Interim Executive Director
Stonecroft Health Campus
11.2015 - 05.2016
Assistant Administrator/HFA
Bethany Pointe Health Campus
07.2015 - 11.2015
Legacy Neighborhood Director/HFA
Legacy@Springhurst Health Campus / Trilogy Health Services
09.2012 - 07.2015
Administrator
Twin City Healthcare / Magnolia Health Services
08.2010 - 09.2012
Administrator
Stonebrooke Rehabilitation Centre & Suites
01.2010 - 01.2008
Health Facility Administrators License - undefined
Social Service Designee - undefined
B.S. Degree Recreation Management - Minor: Business/Health & Safety
Indiana Wesleyan University