Tammy Tofsrud
Tempe,AZ
Summary
Dynamic and customer-focused professional with a proven track record in excelling in cash management and exceptional service delivery. Demonstrated ability to enhance customer satisfaction and retention through meticulous accuracy and empathetic service.
Dependable Server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management
Overview
15
15
years of professional experience
Work History
Cashier
Lambs Fresh Market
04.2022 - 06.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
Server
Dennys Restaurant
08.2008 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Skills
- Service Excellence
- Cash Management
- Exceptional Customer Service
- Accuracy in Execution
- Patience and empathy
- Work ethic and integrity
- Time management skills
- Issue resolution
Timeline
Cashier
Lambs Fresh Market
04.2022 - 06.2023
Server
Dennys Restaurant
08.2008 - 10.2022
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