TAMMY WADE-MARLATT
Lansing
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Strategic-thinking individual experienced successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
11
11
years of professional experience
Work History
Controller
WPAS, Inc
Lansing, MI
07.2023 - Current
- Prepares and processes incoming and outgoing contribution reports; reconciles reports to payments.
- Research discrepancies, credits, retro-payments and problems; contacts employers regarding discrepancies.
- Deposit employer remittance payments.
- Resolve issues arising from overpayments and underpayments by employers, including issues arising from late reporting of contributions.
- Receives and processes new employer contracts. Maintains and updates existing contracts.
- Retrieve reports requested by the auditors.
- Prepare audit letters of findings of under reported contributions and payments.
- Directed audit preparations, coordinating activities with external auditors to ensure seamless evaluations.
- Prepare employer refund requests for the Board of Trustee meetings.
- Process Time Loss hours for members on short term disability.
- Reviews, research, corrects, and balances month end edit reports.
- Processes COBRA payments, self-pay payments.
- Incoming and outgoing reciprocity.
Medical Department Supervisor
TIC International Corporation
Lansing, MI
08.2022 - 07.2023
- Mentored team of fifteen employees to enhance professional development and accountability in workplace.
- Built relationships with current employees and Local Union Members to maintain goodwill and gain additional business.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Attend Board of Trustee meetings and dictated minutes.
- Wrote appeals for the meetings.
- Processed payroll bi-weekly.
- Obtained and reconciled various reports for quarterly audits.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Lead bi-weekly meetings with the Lead staff.
- Maintained professional relationships with the Local Union and Trustees.
Eligibility Coordinator
TIC International Corporation
Lansing, MI
09.2015 - 08.2022
- Calculated Participants eligibility according to Plan provisions.
- Coordinated eligibility assessments to ensure compliance with regulatory requirements and organizational standards.
- Maintained up-to-date knowledge of federal, state, and local regulations to ensure accurate eligibility determination.
- Provided exceptional customer service by addressing inquiries and concerns from members of the union and/or the Trustee's in a timely manner.
- Correspondence with Participants, providers and Local Unions regarding eligibility.
- Processed Loss of Time benefits.
- Processed self-payments, direct debits and credit card payments.
- Issued COBRA notices and letters to Participants, ex-spouse or their over aged dependents.
- Obtained monthly newly eligibility, reinstate, termination and late hours reports.
- Reconciled pension deduction reports.
- Added new Participants and/or Dependence to Blue Cross Blue Shield and Delta Dental.
- Requested documents from Participants regarding marriage certificate, birth certificates or divorce decree.
- Processed documents on a daily basis.
- Answered emails and incoming phone calls from Participant and the Local Union about eligibility and various questions.
- Trained new employees on the various tasks of the Fund he/she will be working on.
Education
High School Diploma -
Cherry Hill High School
Garden City, MISkills
- Reliability
- Self-Motivation
- Internal/External communications
- Attention to detail
- Problem-solving
- Time management
- Multitasking Mastery
- Member/Employer Relations
Timeline
Controller
WPAS, Inc
07.2023 - Current
Medical Department Supervisor
TIC International Corporation
08.2022 - 07.2023
Eligibility Coordinator
TIC International Corporation
09.2015 - 08.2022
High School Diploma -
Cherry Hill High School