TAMMY WAELTI
MESA,Arizona
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
15
15
years of professional experience
Work History
Sales Representative
Nonn's Flooring and Appliance
09.2017 - 12.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Sales Representative
Grand Appliance
11.2009 - 09.2017
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Exceeded sales targets through effective planning and goal setting.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Maintained current knowledge of evolving changes in marketplace.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Skills
- Service Excellence
- Client Engagement
- Sales Knowledge
- Product Expertise
Timeline
Sales Representative
Nonn's Flooring and Appliance
09.2017 - 12.2024
Sales Representative
Grand Appliance
11.2009 - 09.2017
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