Tammy Walker
Pottstown,Pa
Summary
Dynamic healthcare professional with extensive experience at Pottstown Hospital, excelling in patient care and communication. Proven ability to manage patient records and ensure compliance with policies. Strong leadership and organizational skills, complemented by attention to detail and effective problem-solving. Committed to enhancing patient experiences and supporting team collaboration. Proactive Unit Secretary eager to utilize many years of superior performance in healthcare landscape. Consistently acknowledged for displaying positive and proactive attitude focused on patient care and comfort. Goes above and beyond to meet team objectives and bring value to team.
Overview
27
27
years of professional experience
2
2
Certifications
Work History
Unit Secretary
Pottstown Hospital
Pottstown, Pennsylvania
02.2024 - Current
- Facilitated effective communication between medical staff and patients to enhance patient care.
- Managed patient admissions and discharges efficiently for smooth workflow.
- Prepared and organized patient records for easy access by staff.
- Maintained front desk organization and cleanliness for welcoming environment.
- Assisted in answering phone calls and directing inquiries appropriately.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Managed inventory of office supplies and medical forms to support operational efficiency.
- Monitored compliance with hospital policies and procedures to uphold standards of care.
- Greeted visitors and patients in a courteous and friendly manner.
CNA
Pottstown Hospital
Pottstown, Pennsylvania
12.2020 - Current
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities and personal hygiene.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted with mobility and physical therapy exercises for patients.
- Documented patient information in electronic health records accurately.
- Provided emotional support and companionship to patients and families.
- Ensured cleanliness and safety of patient care environments.
Transporter
Pottstown Hospital-Tower health
Pottstown, USA
11.2017 - Current
- Facilitated patient transportation for medical tests to ensure smooth operations.
- Transported patients safely between departments and facilities.
- Assisted medical staff with patient transfers and equipment movement.
- Maintained cleanliness and organization of transport vehicles and equipment.
Med Tech/CNA
Sanatoga Court
05.2017 - 01.2018
- Administered medications and assisted with activities of daily living for residents.
CNA
Frederick Living
12.2015 - 04.2017
- Assisted residents with activities of daily living (ADLs).
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Provided emotional support and companionship to patients.
Housekeeper
Sanatoga Court
11.2012 - 12.2015
- Sanitized resident rooms to maintain hygiene and comfort
- Disinfected common areas to ensure a safe environment for residents and staff
- Assisted dietary, nursing, and maintenance departments to enhance overall resident care
PCA
Sanatoga Court
11.2012 - 12.2015
- Assisted residents with activities of daily living (ADLs).
Housekeeper
Walnut Woods
Boyertown, Pa
07.2011 - 11.2012
- Cleaned resident rooms
- Cleaned common areas
- Served breakfast and lunch to residents
Executive Housekeeper
Comfort Inn Pottstown
Pottstown, Pa
08.2003 - 07.2011
- Managed the daily operation and scheduling and hiring of the housekeeping department.
- Placed supply orders.
- Performed daily room inspections.
- Maintained the Housekeeping budget.
- Prepared and successfully passed annual franchise hotel inspections.
- Assist other departments such as the Front Desk, Breakfast and the Maintenance departments.
Assistant Housekeeper
Comfort Inn Pottstown
Pottstown, Pa
07.2002 - 08.2003
- Assisted the Executive Housekeeper in various forms of the housekeeping department.
- Supervised the Housekeeping staff when the Executive was off.
- Assigned charts and daily scheduling of room assignments.
Housekeeper
Comfort Inn Pottstown
Pottstown, Pa
09.2000 - 07.2002
- Cleaned guest rooms.
Packer/Line worker
Gudebrods
Pottstown, Pa
08.1999 - 06.2000
- Made and packed dental floss in a factory production line.
Education
CNA -
Pottstown, Pa11-2015
Pottstown High School -
Pottstown High School
Pottstown, Pa01-1994
Skills
- Communication
- Planning and Organization
- Leadership
- Communication coordination
- Front desk operations
- Customer service
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Patient chart maintenance
Certification
CNA
Accomplishments
Recieved two Mountain Laurel Awards while working at Pottstown Hospital
Timeline
Unit Secretary
Pottstown Hospital
02.2024 - Current
CNA
Pottstown Hospital
12.2020 - Current
Transporter
Pottstown Hospital-Tower health
11.2017 - Current
Med Tech/CNA
Sanatoga Court
05.2017 - 01.2018
CNA
Frederick Living
12.2015 - 04.2017
Housekeeper
Sanatoga Court
11.2012 - 12.2015
PCA
Sanatoga Court
11.2012 - 12.2015
Housekeeper
Walnut Woods
07.2011 - 11.2012
Executive Housekeeper
Comfort Inn Pottstown
08.2003 - 07.2011
Assistant Housekeeper
Comfort Inn Pottstown
07.2002 - 08.2003
Housekeeper
Comfort Inn Pottstown
09.2000 - 07.2002
Packer/Line worker
Gudebrods
08.1999 - 06.2000
CNA -
Pottstown High School -
Pottstown High School