Tammy Wall
Pulaski,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Telephonic Nurse Case Manager
Gallagher Bassett
09.2023 - Current
- Collaborated with interdisciplinary teams to optimize patient-centered interventions and ensure continuity of care with worker's compensation claims.
- Utilized evidence-based practices to inform decision-making in the development and implementation of targeted interventions for each injured worker's unique needs.
- Maintained meticulous documentation of 65+ worker's compensation claims, facilitating accurate billing and compliance with regulatory requirements.
House Supervisor-RN
STRHS-Pulaski
08.2023 - Current
- Managed nursing staff schedules to ensure optimal coverage during peak hours and reduced overtime.
- Streamlined communication between departments for improved patient flow and satisfaction.
- Monitored patient acuity levels closely, adjusting staffing assignments as needed for optimal care delivery.
Education & Employee Health Coordinator
STRHS-Pulaski
12.2021 - 08.2023
- Promoted professional growth among nursing staff through continuous education opportunities.
- Established a supportive learning environment by providing guidance and mentorship to nursing staff.
- Streamlined communication between departments regarding employee health concerns, allowing for more efficient responses to issues.
- Maintained detailed records for all employee health-related incidents or concerns, facilitating accurate reporting and necessary follow-up actions.
Medical Surgical Director
STRHS-Pulaski
06.2019 - 12.2021
- Increased staff productivity by conducting regular performance reviews and providing targeted feedback.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives.
- Managed budgets and facilitated responsible spending, coordinating operational details and providing oversight to departmental invoicing and requirements.
Medical-Surgical RN
STRHS- Pulaski
07.2012 - 05.2015
- Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management.
- Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
Education
Master Of Science In Nursing Administration - Nursing Administration
WGU
Salt Lake City, UT08.2016
Bachelor Of Science - Nursing
UT Southern
Pulaski05.2013
Skills
- Patient Safety
- Quality Improvement
- Regulatory and Statutory Compliance
- Policy Development
- Accreditation Standards
- Positive Reinforcement Strategies
- Community Outreach
- Education Administration
- Workflow Processes
- Staff Development
- Interpersonal Communication Skills
- Work Planning and Prioritization
- Conflict Management
Accomplishments
- Recipient of the 40 under 40 Nursing Leadership Award in 2021.
Timeline
Telephonic Nurse Case Manager
Gallagher Bassett
09.2023 - Current
House Supervisor-RN
STRHS-Pulaski
08.2023 - Current
Education & Employee Health Coordinator
STRHS-Pulaski
12.2021 - 08.2023
Medical Surgical Director
STRHS-Pulaski
06.2019 - 12.2021
Medical-Surgical RN
STRHS- Pulaski
07.2012 - 05.2015
Master Of Science In Nursing Administration - Nursing Administration
WGU
Bachelor Of Science - Nursing
UT Southern
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